Medical Testing
Center for COVID ControlFind BBB Accredited Businesses in Medical Testing.
Information and Alerts
Alert Details
This business has 2 alerts.
Alert 1
Massachusetts public health officials are demanding an embattled Illinois COVID-19 testing company stop offering testing in its three Bay State locations. The state delivered cease and desist letters to the company after complaints were lodged against The Center for COVID Control due to “lengthy turnaround times for results,” according to WCVB.
Alert 2
The BBB of Chicago & Northern Illinois is actively looking into this company as they have recently received numerous complaints both locally and from across the country. The company has been unresponsive to the BBB regarding the resolution of these complaints. Consumers allege problems with not receiving test results, poor customer service, and requesting personally identifiable information (driver’s license, insurance, etc.). Consumers with outstanding concerns should still file a complaint with the BBB and the Illinois Attorney General’s office.
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