Additional Information for AliMed, Inc.

• Mr. Julian Cherubini, President
• Ms. Kim Thomas, Director of Customer Care

Customer Contact

• Mr. Julian Cherubini, President
• Ms. Kim Thomas, Director of Customer Care

We service the following area(s): Massachusetts

• MA

• Alimed states that their return policy is as follows: Our return policy is consistent in maintaining the best value and highest service level for all of our customers. If the merchandise you received is defective or not as you ordered, please contact our customer service staff for quick resolution. All other returns will be subject to a 20% restocking fee. Non Stocked items that have been "drop shipped from our vendors" will be subject to restocking fees that vary by individual vendor. The below guidelines must be followed in order to receive credit:
  
  No returns can be accepted for special orders, custom products, products used for drinking or eating, shoes, books, videos and toileting products.
  All returns are subject to a 20% restocking charge. 
  Original packing list or invoice must accompany the return.
  No returns will be allowed if past 30 days from invoice date.
  Please allow 3-4 weeks to process your credit.
  The product must be in new, resaleable, unmarked condition.
  Credits exclude shipping and handling charges.
  No call tag/pickup slips will be issued. It is your responsibility to return the merchandise.
  
  1. Product must be in new, resaleable, unmarked condition and in original packaging
  
  2. Merchandise must be returned within 30 days of invoice date. To ensure prompt return processing, please attach the original packing list, invoice or RA number to the return. Refunds will be for merchandise value only. Please allow three to four weeks for return processing.