About

Local BBB:

Better Business Bureau Serving Eastern MA, ME, RI & VT

BBB File Opened:

7/18/2007

Business Started:

1/1/1992

Business Incorporated:

1/1/2006

Type of Entity:

Limited Liability Company (LLC)

Business Management:

Mr. Orry Carr, Manager

Number of Employees:

15

Additional Information

Refund and Exchange Policy

YOU MAY CANCEL THIS CONTRACT WITHOUT ANY PENALTY OR FURTHER OBLIGATION BY CAUSING A WRITTEN NOTICE OF YOUR CANCELLATION TO BE DELIVERED IN PERSON OR POSTMARKED BY CERTIFIED OR REGISTERED UNITED STATES MAIL WITHIN THREE (3) BUSINESS DAYS OF THE DATE OF THIS CONTRACT OR THE DATE OF YOUR RECEIPT TO THE ADDRESS SPECIFIED IN THIS CONTRACT.

To cancel your monthly membership and stop the billing of the Monthly Membership Fee on or around the 17th of the month, the club must receive written notification delivered to the club by the 10th of the month either in person or preferably via certified mail to: Planet Fitness Cancellations, PO Box 675, Maynard, MA 01754. Please note it may take up to seven (7) business days for any membership or billing changes to take effect.  In order to cancel your membership prior to the billing of the Annual Membership Fee, the club requires written notice delivered as described above no later than the 25th of the month
before such billing. The Annual Membership Fee is fully earned when received and is non-refundable.

If your monthly membership has a minimum term, and you wish to cancel your membership before the end of the term for reasons other than those listed in Section 9 of the agreement, a $58 buyout fee is required.

If you provide us with more than one method of payment, you authorize us to charge any amounts you may owe us including, but not limited to, any membership-related obligations, retail transactions, and/or online purchases to any form of payment which you have provided us until such time as you revoke your authorization for that method of payment by written notification delivered to the club in person or preferably via certified mail to: Planet Fitness Cancellations, PO Box 675, Maynard, MA 01754.

If your credit or debit card expires, you authorize us to obtain a new expiration date from the card issuer, if we choose to do so, and/or to continue billing the card in accordance with the terms of this agreement
(whether or not we have obtained a new expiration date).

In accordance with applicable law, if our first attempt to collect any fee under this Agreement is unsuccessful, we may make additional attempts to collect from any/all payment methods you provide us, and a $10 service fee will be applied for each instance we submit or re-submit such payment request and it is
returned uncollectable for any reason including, but not limited to, insufficient funds, expired or cancelled
payment cards, overdrafts and closed accounts. We are not liable for any fees charged by your financial institution in the event a payment request is returned as uncollectable.

Business Categories

Health Club