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Information and Alerts
Alert Details
This business has 2 alerts.
Ad Review
On 8/4/2020, BBB conducted an Advertising Review found on the business website regarding Guarantees. The ad included text "100% Safe & Risk-Free - Guaranteed" "100% Money-Back Guarantee". According to the BBB Code of Advertising, when the term "Guaranteed" is used, any material limitations or conditions that apply to the guarantee should be clearly and prominently disclosed.
The business failed to respond to the BBB regarding this advertising review.
Business Alert
BBB opened an investigation into this company in July 2020. BBB began receiving complaints, phone calls, and inquiries regarding the legitimacy of this business. Consumers filing complaints state after placing their orders on the website, their there contract was not fulfilled as promised, and they were unable to obtain a refund from the business. BBB has attempted to contact this company with no responses being received. BBB has also verified that this business is not located at the address listed on the website. Mail sent to business has been returned and BBB has confirmed the address does not exist. BBB checked the website registration and found that the website was created on 6/20/2018 and is registered in France, in Western Europe.
BBB has also been unable to confirm if the company's website is secure. BBB cautions consumers not to enter any credit or debit card or any other personal information into unsecure websites. If you have purchased anything from this website you may wish to contact your financial institution to dispute the charges. You may also consider reporting your experience with the company to the Federal Trade Commission.
As of December 1, 2020, the business has not responding to email contact. BBB cautions consumers from purchasing from this business until more accurate information is found.
Important Information
Reason for Rating - Factors Lowered
Advertising issue(s) found by BBB.
Reason for Rating - Factors Lowered
BBB concerns with the business's practices.
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