About
Important information
- Additional Info:CONSUMER ALERT CONSUMER ALERT ONLINE SURVEY GIFT CARD SCAM.... KFC AND YUM! BRANDS ARE NOT INVOLVED IN ANY WAY WITH THIS ACTIVITY
BBB Louisville has been advised of the following misuse of the KFC name and brand: Consumers have reported that someone claiming to be from Kentucky Fried Chicken (KFC) contacted them with an e-mail stating that if they completed a survey KFC- would send them a$100 dollar gift card. This involved a lengthy survey of about 30 questions with the first 4 questions being KFC related items. The next 20 to 30 questions were about different items and companies.Each group of 4 to 5 questions required entry of an e-mail address and a home address and phone #'s. KFC logo and copyright symbols were displayed on the screen. Following the surveys the consumers have been contacted by telemarketers from the various different companies for whom they filled out the surveys.
KFC AND YUM! BRANDS ARE NOT INVOLVED IN ANY WAY WITH THIS ACTIVITY
If you are contacted by email regarding this survey please notify the FBI at www.ic3.gov The BBB of Louisville will accept your complaint for tracking purposes but will not process it with KFC or YUM! Brands as they have no involvement with this activity. Please read the following statement from YUM! to BBB Louisville:
"This is not a KFC sponsored survey nor have we given them the rights to use our logos in the survey that was e-mailed out.... Our legal team is aware of this……. I believe they have sent this address an e-mail that has asked them to stop send surveys with KFC logo. The e-mail is not from KFC, one customer stated the e-mail that is comes from is freechickensurvey@arlissnovemarticulate7372.info, which is not one of our vendors or internal surveys”.
Overview
BBB Accredited Since: 7/23/2009
Years in Business: 27
BBB Accreditation & Rating
About This Business
Business Details
- BBB File Opened:
- 6/11/1998
- Business Started:
- 7/1/1997
- Business Incorporated:
- 9/15/1997
- Type of Entity:
- Corporation
- Alternate Names:
- Yum Brands Fulfillment Services
- Business Management:
- Mr. David Russell, Senior Vice President
- Ms. Virginia Ferguson, Director of Communications
- Ms. Erin Whaley, Executive Assistant to Jerilan Greene
Additional Contact Information
- Customer Contacts
- Mrs. Lori Hitch, Manager of Corporate Communications
- Fax numbers
- Other Fax: (502) 874-8662
- Additional Websites
- Website 1
Additional Information
- Business Categories
- Restaurant Management, Grocery Store, Food and Beverage Services, Franchise, Carry Out Food
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.