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Additional Information

Not BBB accredited

Additional Information for TrustVolt

View full profile
Location of This Business
2760 Circleport Dr, Erlanger, KY 41018-1167
BBB File Opened:
1/17/2020
Business Management
  • Mr. Gordan Harbinger, Customer Support Manager
Contact Information

Customer Contact

  • Mr. Gordan Harbinger, Customer Support Manager
Additional Business Information
Advertising Review

In March, 2020, BBB requested that the business provide documented support for  various performance claims on its website, www.trustvolt.com. The claims in question include:

"TrustVolt’s patented technology provides your home with a smooth, stable electrical current that leads to an increase in efficiency, reduction in dirty electricity, and less wasted power."
"Quickly and Easily Stabilize Your Homes Electrical Current"
"Reduce Harmful Dirty Electricity From Your Home"
"Protect and Prolong the Life of Your Appliances & Electronics"
"The Most Innovative Electricity Management Device on the Planet"

These sorts of claims are addressed in the 'Claimed Results' section of the BBB Code of Advertising. BBB did not receive a response, and as of April 2, 2020 the business's website has been closed.

Business Categories
Online Retailer

Pattern of Complaint

BBB files for this business indicate a pattern of complaints concerning refund issues. Consumers allege products received are not performing as advertised, and they cannot reach the business to obtain a refund. BBB reached out to the business in March, 2020 to address these issues and is awaiting a response.

Alert

In March, 2020 BBB reached out to TrustVolt in an attempt to gather information about their products and business practices. As of April 2, 2020 BBB has not received a response and the TrustVolt website is no longer active.

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