Customer ReviewsforUnique Home Solutions, Inc.

Prior to Covid-19 forcing me out of a job I spoke to a unique sales rep over the phone because I filled out a raffle at the county fair. I agreed to meet with them in my home. I had an emergency and my sister ended up meeting with them. They showed my sister samples and she signed my name on some document stating I agreed to get work done. They knew it wasnt me. At first I was fine with it. This was Back in fall of 2019. They contacted me and said they would have the work started and finished by February. February came and went. They said the materials never came in. March came and the pandemic finally forced me out of a job. My daughter had a liver transplant and she takes immunosuppressants. The doctor said I had to leave my job DCS will be called on me for child endangerment. I told unique that I could no longer go through with the work because of what I previously stated. He said that he wanted to meet me in person to see if there was a way to postpone payments or something like that. I agreed. The man that came over I guess was a big deal in the company. He was a tall Caucasian looked to be in his late 50s. He told me that since I signed the document in 2019 I am legally bound to have this work done. I said no I cant afford it. He said well I can take 3 months of payments off for you. I said no then he said ok I can 4 months. I told him I just lost my job I cant put my kids in a situation where Im broke. He said this pandemic is gonna end soon youll see and youll have your job back. Plus we already paid for all the materials. I said annoyed sir, I will pay for the materials and yall can drop it off here, but I cannot afford to pay for labor. Keep in mind its just me and this man alone in my home. Im only 410 and Im in a dress. He looks at me square in the face and says im not leaving here until we get this figured out. He says how about well cover 5 months of payments to help you out. The pandemic should be over and done with and youll be able to cover those payments. Terrified, I agreed and signed. A month later they start work on my bathroom. When they left they cleaned up some of their mess, but they left sawdust everywhere. That took so much work to get out. All in all Im stuck with a $14,000 **** for my very small half bath.