Information and Alerts
Alert Details
This business has 1 alert.
Ad Review
In the past BBB has received many complaints regarding locksmith scams. Many of the complaints, state they were quoted a low ball telephone quote for as low as $15.00 that end up going as high as $350.00 once the work is complete. The quoted price may not disclose all fees, and consumers may feel they have been misled about the price they had to pay. Unfortunately, consumers pay because they are at the mercy of the locksmith in order to get back into their car or home.
Locksmith company's may offer a satisfaction guarantee. According to BBB Code of Advertising Section 20.2- Advertisers should only use "satisfaction guarantee," or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.
BBB is unable to challenge the company on claims from the company's website due to receiving returned mail from the company.
See Industry Tips for Locksmiths.
Important Information
Additional Info
We are currently attempting to develop information on this company. If you wish, you may contact us again in two weeks to see if a report is available.
Customer Complaint
BBB received a complaint regarding the pricing of locksmith service. Consumer alleges the company was to charge $29.00 for services. When, it was time to pay the company the charge had increased to $204.00. Consumer also alleges that once the company got the approval code for the credit card that the consumer was using, the company representative tried to make a copy of the credit card by scratching the consumers card number on a piece of paper.
If you have had an experience with this company, BBB serving Central Indiana would like to hear about it. You can file a complaint or customer review on this company from this business review page.
Reason for Rating - Not Rated
BBB does not have sufficient information to issue a rating on this business.
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