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BBB received a complaint on August 3, 2021 alleging the consumer entered into a contract online with B & A Auto Sales to purchase a vehicle and an $11,000 down payment was wired to the company. After the down payment was wired the company ceased all communication with the consumer and as of December 20, 2021 the consumer has not received the vehicle or the down payment refunded.
On December 15, 2021 BBB received a call regarding a different auto dealership. While looking into this dealership BBB Google searched an image of a vehicle which returned an exact match listed on collectorcarads.com but listed by a different seller. This traced back to B & A Auto Sales, noting a phone number of 217-978-4391 with a location of Atlanta, Georgia. This prompted the investigation of B & A Auto Sales and their business practices on December 15, 2021.
BBB noted a review was submitted on July 12, 2021 by a Courtney Godwin via email CourtneyTGodwin8@gmail.com. The phone number submitted for the reviewer was 217-978-4391 with a zip code of 62701, however the IP address connected to the reviewer was from Poland. The review stated "we got a work from this place, no warranty though. Thanks John and Mike". The review was not verified and therefore was not published.
BBB sent complaint notices to the company address received by the complainant via USPS to 1601 N 9th St Springfield, IL 62702. On August 3rd, 14th and 25th of 2021 each letter was returned undeliverable as addressed unable to forward. The phone number on file, (217) 789-6632, was disconnected. BBB spoke to the complainant who stated that he found the vehicle on a website named Hagerty and was working with a Michael Beck with a contact number of 217-803-8935, which is disconnected. The consumer said he received documents from Beck with B & A Auto Sales name on them and had provided them to a detective at the Springfield Police department. Additionally the consumer said that the payment was wired to a bank in IL but then it was forwarded to a bank in FL.
BBB searched the address, 1601 N 9th St Springfield IL 62702, in Sangamon County for real estate records and found the address is current on taxes and is registered to John and Linda Powell. John Powell is also listed as the owner of the company on Bizstanding.com, however a Mike Beck is listed as the company contact on Manta.com and Loc8nearme.com lists the company with a BBB A+ rating and has the following review published from June, 2021, “went to buy a car and no-one was in the office and the lot was empty”.
As of December 15, 2021 BBB has not been able to reach the company via mail, phone or email to discuss concerns regarding the businesses practices.
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