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Additional Information

Not BBB accredited

Additional Information for Oxygen Health Systems LLC

View full profile
Location of This Business
PO Box 2301, Naperville, IL 60567-2301
BBB File Opened:
5/12/2020
Years in Business:
8
Business Started:
6/23/2016
Business Incorporated:
6/23/2016
Type of Entity:
Limited Liability Company (LLC)
Business Management
  • Mr. Michael Caroll, Owner
Contact Information

Principal

  • Mr. Michael Caroll, Owner

Customer Contact

  • Mr. Michael Caroll, Owner
Additional Contact Information

Email Addresses

Additional Business Information
Advertising Review

On 5/11/2021, 5/20/2021, 5/26/2021 and 6/2/2021, BBB contacted the business concerning the absence of clear and conspicuous disclosures of the basis of the slashed pricing displayed on its website and requested substantiation for the health claims made on its website related to its products. These items required modification and substantiation per Sections 2 and 34 of the BBB Code of Advertising. As of 6/24/2021 the business has not made the requested modifications or provided the requested substantiation.

The BBB Code of Advertising states:

2. Comparative Price, Value and Savings Claims

BBB recognizes that truthful price information helps consumers make informed purchasing decisions and that comparative price advertising1 plays an important role in promoting vigorous competition among retailers. At the same time, misleading or unsubstantiated pricing claims injure both consumers and competitors. The following examples offer guidance on ensuring that pricing claims are truthful and not misleading.

2.1 Advertisers may offer a price reduction or savings by comparing their selling price with:

2.1.1 Their own former selling price;

2.1.2 The current selling price of identical products or services sold by others in the trade area (the area in which the company does business or where the advertisement appears) (e.g., “selling elsewhere at $_______.”); or

2.1.3 The current selling price of a comparable product or service sold by the advertiser or by others in the trade area (e.g., “comparable value,” “compares with products or services selling at $_____,” “equal to products or services selling for $_____”).

2.2 In each case, the advertisement must clearly and conspicuously disclose which basis of comparison is being used.

2.3 When these comparisons are made in advertising, the claims must be based on the provisions in Sections 3 - 7.

34. Claimed Results

Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data. 

Serving Area

all counties

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