Home Improvement
Perfect Choice Exteriors, LLCFind BBB Accredited Businesses in Home Improvement.
About
Important information
- Additional Info:Language in Perfect Choice's (PCE) contract, states."“This contract may be purchased or sold for work or repairs to subcontractors. In that event the subcontractor is responsible for all permits, workmanship and any repairs and or complaints that may arise that may or may not need responded to. BBB complaints cannot be used against PCE if this contract is purchased or sold to a Subcontractor. Subcontractors that purchase work contracts are required to be fully licensed and insured governed under the laws of the state and the policies of PCE and take all responsibility for any BBB Complaints.”
BBB has asked the company to review this section of their contract and does not have record of receiving a response as of January 29, 2019.
Businesses do not dictate how BBB applies our Complaint Acceptance Policy. The consumer’s initial contact with Perfect Choice Exteriors (PCE) constitutes a marketplace relationship, even if PCE later sells/assigns the contract to someone else. And the consumer can reasonably allege a problem with PCE’s services based on PCE selecting the other contractor involved. Despite this contract language, we will still accept the complaint and expect PCE to respond.
This provision may violate the Federal Consumer Review Fairness Act if interpreted to prevent consumers from filing complaints with the BBB against PCE.The CRFA prohibits a contract provision that bars or restricts the ability of a consumer to review a company’s products, services, or conduct. This includes BBB complaints as well.
About This Business
Products and Services
Business Details
- Local BBB:
- BBB of Central Illinois
- BBB File Opened:
- 11/12/2008
- Business Started:
- 3/1/2008
- Business Started Locally:
- 3/1/2008
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Mr. Lee Triplett, Owner
- Ms. Angela Triplett, Owner
- Ms. Tara Forbes, Office Assistant
- Mr. Sam Simonds, Manager
- Mr. Kenneth Minton, Sales Manager
- Mr. Steve Watts, Assistant Sales Manager
Additional Contact Information
- Principal Contacts
- Mr. Lee Triplett, Owner
- Ms. Angela Triplett, Owner
- Customer Contacts
- Ms. Angela Triplett, Owner
- Mr. Kenneth Minton, Sales Manager
- Mr. Steve Watts, Assistant Sales Manager
- Additional Phone Numbers
- Other Phone: (866) 486-8620
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Referral Assistance
- Department of Professional Regulation
320 West Washington Street, Third Floor
Springfield IL 62786
Phone Number: (217) 785-0800
www.idfpr.com/ - Business Categories
- Home Improvement, Roofing Contractors, Siding Contractors, Bathroom Remodel, Window Installation, Home Additions
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