Additional Information for memorybeach.com

• Ms. Nancy Picard, Owner

Principal

• Ms. Nancy Picard, Owner

Customer Contact

• Ms. Nancy Picard, Owner

We service the following area(s): All of Canada, All of United States

• Refund/Return Policy
  Items are entitled to be refunded or retuned if the buyer notifies the seller within 30 days of the date of purchase.  The buyer must contact the seller by email: contactus@memorybeach.com.   Not all merchandise is returnable.  Shipping charges incurred for returned merchandise is the responsibility of the buyer.
  There is no "return" policy for LifeGuard services, which are rendered after the subscription service is paid for. LifeGuard services may be cancelled by the buyer within the subscription service period 30 days after the last LifeGuard call. 
  The buyer of LifeGuard services agrees to immediate termination of any LifeGuard call center services if the following occurs on the part of the buyer or the person for whom the LifeGuard service was purchased:
  harassing, abusive or sexual language on the part of the buyer or the person for whom the LifeGuard service was purchased;
  invitations by the buyer or the person for whom the LifeGuard service was purchased to engage in correspondence, conversation or an in-person meeting outside of the subscription period of the LifeGuard service;
  receipt of any unscheduled calls from a LifeGuard outside of the subscription period of service unknown to MemoryBeach Company and for which the LifeGuard will be immediately terminated from contractual employment with MemoryBeach Company;
  any other unscheduled and unsupervised contact with a MemoryBeach LifeGuard or any person falsely representing himself or herself as a MemoryBeach LifeGuard.
  Upon immediate termination by MemoryBeach.com, the buyer of LifeGuard call center services will be required to pay the subscription services to the end of the period of the subscription services purchased (1-month, 3-month or 6-month cycles).
  MemoryBeach.com will make every attempt to inform the buyer of the immediate termination of services, and provide a digitized audio clip of the call in question if initiated by MemoryBeach.com.
  Return Fraud
  Return fraud costs retailers $9B to $14B a year, which affects retailers' ability to keep prices low, trust our buyers' best intentions, and source products and services at the lowest possible cost and highest value.*
  MemoryBeach.com reserves the right to examine all refunds for Return Fraud. Buyers who are suspected to have committed Return Fraud will be appropriately challenged by MemoryBeach.com and its agents by email and in writing.
  If the buyer or its agents have violated the terms attempting to prevent Return Fraud or any of the other Sections of this document, MemoryBeach Company may immediately terminate the buyer's account and prohibit further use of the Site by IP Address or other means.
  If the buyer purchases an item with the intent to use that item and then to return that item, and MemoryBeach.com must pay a fixed cost for repackaging and/or discounting the item due to damage, then MemoryBeach.com and the buyer agree that there will be a 50% restocking and or refund fee on the item. 
  All returns will be accompanied by documentation of the item and the original purchase price; no item will be refunded above the cost of that item at the time of purchase. 
  Buyers who are caught attempting to engage in return fraud will not be refunded the amount paid and may face shoplifting or theft charges.

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