Online Retailer
GearClubDirect, Inc.Find BBB Accredited Businesses in Online Retailer.
Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB files indicate that this business has a pattern of complaints concerning:
- Failure to receive purchased product
- Refund issues
On 5/17/2021 and 5/25/2021, BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of 6/2/2021, BBB has had no response.
Important Information
Advertising Review
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers clearer to consumers, and remove misleading or deceptive statements.
On 11/21/2024 12/10/2024 and 12/18/2024 BBB contacted gearclubdirect.com regarding their 2. Comparative Price, Value and Savings Claim and requested they modify their advertisement to meet BBB Code of Advertising
The business advertised the following on their website:
Chauvet DJ Linear Wash Lights DJ Lighting Package with Swarm 5 FX ILS, USB Transceivers and Lighting Controller
Write a Review
$1,733.00
$1,299.99
SKU:ILSKIT7-COLORBANDS
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The BBB requested that the business modify their website to disclose the basis for the price comparison on all products listed.
BBB Code of Advertising states (in part):
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2. Comparative Price, Value and Savings Claims
BBB recognizes that truthful price information helps consumers make informed purchasing decisions and that comparative price advertising plays an important role in promoting vigorous competition among retailers. At the same time, misleading or unsubstantiated pricing claims injure both consumers and competitors. The following examples offer guidance on ensuring that pricing claims are truthful and not misleading.
2.1. Advertisers may offer a price reduction or savings by comparing their selling price with:
2.1.1 Their own former selling price;
2.1.2 The current selling price of identical products or services sold by others in the trade area (the area in which the company does business or where the advertisement appears)
2.1.3 The current selling price of a comparable product or service sold by the advertiser or by others in the trade area)
2.2 In each case, the advertisement must clearly and conspicuously disclose which basis of comparison is being used.
2.3 When these comparisons are made in advertising, the claims must be based on the provisions in Sections 3-7
Service Area
- Abbott Park, IL
- Addison, IL
- Antioch, IL
- Arlington Heights, IL
- Ashburn Park, IL
- Aurora, IL
- Bannockburn, IL
- Barrington, IL
- Barrington Hills, IL
- Bartlett, IL
- Batavia, IL
- Beach Park, IL
- Bedford Park, IL
- Bensenville, IL
- Berwyn, IL
- Big Rock, IL
- Bloomingdale, IL
- Broadview, IL
- Buffalo Grove, IL
- Burlington, IL
- Burnham, IL
- Burr Ridge, IL
- Burridge, IL
- Calumet Park, IL
- Campton Hills, IL
- Carol Stream, IL
- Carpentersville, IL
- Chesney Shores, IL
- Chestnut Street, IL
- Chicago, IL
- Chicago Lawn, IL
- Cicero, IL
- Clarendon Hills, IL
- Clearing, IL
- Cloverdale, IL
- Cragin, IL
- Crestwood, IL
- Darien, IL
- Deer Park, IL
- Deerfield, IL
- Des Plaines, IL
- Downers Grove, IL
- Downey, IL
- Dundee, IL
- East Dundee, IL
- Echo Lake, IL
- Elburn, IL
- Elgin, IL
- Elk Grove Village, IL
- Elmhurst, IL
- Elmwood Park, IL
- Elsdon, IL
- Englewood, IL
- Eola, IL
- Evanston, IL
- Flowerfield, IL
- Forest Lake, IL
- Forest View, IL
- Fort Dearborn, IL
- Fort Sheridan, IL
- Fox Lake, IL
- Fox Lake Hills, IL
- Fox River Valley Gardens, IL
- Fox Valley, IL
- Fox Valley Facility, IL
- Franklin Park, IL
- Gages Lake, IL
- Geneva, IL
- Gilberts, IL
- Glen Ellyn, IL
- Glencoe, IL
- Glendale Heights, IL
- Glenview, IL
- Glenwood, IL
- Golf, IL
- Graceland, IL
- Grand Crossing, IL
- Grayslake, IL
- Great Lakes, IL
- Green Oaks, IL
- Gurnee, IL
- Hainesville, IL
- Half Day, IL
- Hampshire, IL
- Hanover Park, IL
- Harwood Heights, IL
- Hawthorn Woods, IL
- Hegewisch, IL
- Highland Park, IL
- Highwood, IL
- Hines, IL
- Hinsdale, IL
- Hoffman Estates, IL
- Indian Creek, IL
- Ingleside, IL
- Inverness, IL
- Island Lake, IL
- Itasca, IL
- Jefferson, IL
- Jefferson Park, IL
- Kaneville, IL
- Keeneyville, IL
- Kenilworth, IL
- Kildeer, IL
- Knollwood, IL
- Lafox, IL
- Lake Barrington, IL
- Lake Barrington Shores, IL
- Lake Bluff, IL
- Lake Forest, IL
- Lake Villa, IL
- Lake Zurich, IL
- Lakeview, IL
- Libertyville, IL
- Lily Lake, IL
- Lincoln Park, IL
- Lincolnshire, IL
- Lincolnshire Woods, IL
- Lincolnwood, IL
- Lindenhurst, IL
- Lisle, IL
- Lombard, IL
- Long Grove, IL
- Long Lake, IL
- Maple Park, IL
- Maywood, IL
- Medinah, IL
- Merchandise Mart, IL
- Merrionette Park, IL
- Mettawa, IL
- Midlothian, IL
- Mooseheart, IL
- Morgan Park, IL
- Morton Grove, IL
- Mount Prospect, IL
- Mundelein, IL
- Naperville, IL
- Niles, IL
- Norridge, IL
- North Aurora, IL
- North Barrington, IL
- North Chicago, IL
- North Riverside, IL
- North Suburban, IL
- Northbrook, IL
- Northfield, IL
- Northwoods, IL
- Norwood Park, IL
- Oak Brook, IL
- Oak Brook Mall, IL
- Oak Forest, IL
- Oak Lawn, IL
- Oakbrook Terrace, IL
- Ogden Park, IL
- Old Mill Creek, IL
- Ontario Street, IL
- Ontarioville, IL
- Palatine, IL
- Palos Heights, IL
- Palos Hills, IL
- Palos Park, IL
- Park, IL
- Park City, IL
- Park Forest, IL
- Park Ridge, IL
- Pilsen, IL
- Pingree Grove, IL
- Plato, IL
- Plato Center, IL
- Port Barrington, IL
- Prairieview, IL
- Prospect Heights, IL
- Ravenswood, IL
- River Forest, IL
- River Grove, IL
- Riverdale, IL
- Riverside, IL
- Riverwoods, IL
- Rogers Park, IL
- Rolling Meadows, IL
- Roseland, IL
- Roselle, IL
- Rosemont, IL
- Round Lake, IL
- Round Lake Beach, IL
- Round Lake Heights, IL
- Round Lake Park, IL
- Russell, IL
- Saint Charles, IL
- Schaumburg, IL
- Schiller Park, IL
- Skokie, IL
- Sleepy Hollow, IL
- South Barrington, IL
- South Elgin, IL
- Stanton Point, IL
- Stickney, IL
- Stock Yards, IL
- Streamwood, IL
- Sugar Grove, IL
- Techny, IL
- Third Lake, IL
- Timber Lake, IL
- Tower Lakes, IL
- University Park, IL
- Valley View, IL
- Venetian Village, IL
- Vernon Hills, IL
- Villa Park, IL
- Virgil, IL
- Volo, IL
- Wadsworth, IL
- Warrenville, IL
- Wasco, IL
- Wauconda, IL
- Waukegan, IL
- Wayne, IL
- West Chicago, IL
- West Dundee, IL
- West Miltmore, IL
- Westmont, IL
- Wheaton, IL
- Wheeling, IL
- Wildwood, IL
- Willowbrook, IL
- Wilmette, IL
- Winfield, IL
- Winnetka, IL
- Winthrop Harbor, IL
- Wood Dale, IL
- Woodridge, IL
- Zion, IL
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