Debt Consolidation Services
Action ReliefFind BBB Accredited Businesses in Debt Consolidation Services.
Information and Alerts
Alert Details
This business has 2 alerts.
Alert
On 7/12/2022, Active Debt Relief came to the attention of BBB. At that time Active relief asked to have a profile created for the business. On 7/14/2022 the business was asked to verify information regarding the business structure and non-profit status as the business stated they are a non profit. After various emails, on 8/18/2022 the business has not provided all information requested and has not provided a debt settlement/debt management license with the Illinois Department of Financial and Professional Regulation. They have not clarified whether Active Debt Relief takes any fee or fees from consumers and in what form or if the business accepts any donations from anyone since the organization is a not for profit.
Based on the information detailed above, BBB cannot state with confidence that we have a clear understanding of the business practice.
Ad Review
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.
As of 8/22/2022 after multiple emails and a call to the business, the BBB cannot state with confidence that we have accurate and truthful information regarding the business practices.
Important Information
Additional Info
As of 8/25/2022, business has informed the BBB that they changed their name from Active Debt Relief to Active Relief. Per the company's website and business, as of 9/1/2022, they will have moved to 416 Main St Suite 800 Peoria, IL 61602
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