Background Checks
CyberBackgroundChecks.comFind BBB Accredited Businesses in Background Checks.
Information and Alerts
Alert Details
This business has 3 alerts.
Misuse of BBB Name and/or Logo
On 04/06/2023, 04/12/2023 and 04/18/2023, the Better Business Bureau contacted CyberBackgroundChecks.com requesting for the removal of BBB Accredited Business Torch logo from their email usage. CyberBackgroundChecks.com is not an accredited business. Therefore, this business is currently violating the BBB's name and logo policy and has falsely stated BBB accreditation or referenced BBB's name in an unauthorized manner, despite BBB's efforts to get the business to cease using BBB's trademark. This use of BBB's trademark constitutes trademark infringement and is a violation of trademark rights of the International Association of Better Business Bureaus.
This matter has been referred to the International Association of Better Business Bureaus (IABBB) for further action.
Pattern of Complaints
BBB files indicate that this business has a pattern of complaints concerning
- Consumers allege the business has been asked to remove their personal information, but the business has not done so.
- Consumers allege trying to contact customer service but have not been able to get a response from the business.
On 4/6/2023, BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of 4/24/2023, the BBB has not received a response from the business.
Alert
In April 2023, BBB investigated CyberBackgroundChecks.com's business practices. This investigation was prompted by the "business" using the BBB logo usage in their email and multiple complaints. Complaints are stating that the business obtained their information and consumers did not have any knowledge. Consumers have asked the business to remove any info they have but have not been able to reach the business using their customer service email.
The business does not have an SOS IL report filing, we were not able to find an address.
On 04/06/2023, 04/12/2023 and 04/18/2023, BBB requested additional information. As of 4/24/2023, BBB has not received any response from CyberBackgroundChecks.com.
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