Information and Alerts
Alert Details
This business has 1 alert.
Alert
In December 2024, BBB investigated Reus Research's business practices. This investigation was prompted by a scam submission regarding a consumer believing that the Supplements purchased from the website are counterfeit. The consumer alleges trying to contact the business to start the return process but not getting a reply via the contact on the website.
per the consumer:
"I ordered a product online that it turns out is counterfeit. I requested a cancellation of my order immediately- but no reply. Directions were given for returning product- which I followed by emailing the address given and requesting a return label. No response."
We do not have much information on the business, no address or ownership info was found.
Please see the BBB articles regarding warnings about online retail scams, with tips on how to spot a possible counterfeit retail scam, here.
On 12/19/2024, 12/26/2024 and 01/02/2025, BBB requested additional information. As of 1/8/2025, BBB has not received any response from the business.
Based on the information detailed above, BBB cannot confirm the legitimacy of Reus Research.
Important Information
Advertising Review
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
The business advertised the following product on their website:
Reus Research NR900 - NAD+ Supplement for Skin Aging Support, Energy, and Focus – 80
$39.99 $59.99
- Pricing is not defined for consumers (our price, retail price, store price, etc.)
“excellent results
I bought this product like a while ago, and I've been trying it ever since! lt's wonderfuland it really works. lt has been my great discovery!” - https://www.reusresearches.com/products/reus-research-nr900-nad-supplement-for-skin-aging-support-energy-and-focus-80?spm=..product_bdc6f5ed-9532-4f1b-8bfe-10152d6b492b.header_1.1&spm_prev=..index.shoplazza%3A%2F%2Fapps%2Fpublic%2Fblocks%2Fimage_slideshow%2F56125487021326335_1.1
- - Provide proof that these testimonials are from customers who have purchased and used the product.
-
The American Flag is placed on the product, as a made in America product.
- - business must substantiate that the product is made in the United States.
Reduce Energy Levels
Impaired Cognitive Function and Memory
Premature Aging
Supports Brain Health
Supports immune system
Supports sustained cellular energy.
- - all health claims for all products listed on the website and all ads should be substantiated.
The BBB asks that your business modify the advertising and substantiate all health and product claims regarding performance for all products in order to meet Sections 2, 34 and 30 of the BBB Code of Advertising.
As of 1/8/2025, business has not responded to BBB emails or substantiated claims.
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