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Better Business Bureau®
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Better Business Bureau

          Additional Information

          Not BBB accredited

          Tuxgear, Inc.

          View full profile
          Location of This Business
          6513 W Ustick Rd, Boise, ID 83704
          Email this Business
          BBB File Opened:
          8/5/2002
          Years in Business:
          23
          Business Started:
          1/1/2001
          Business Incorporated:
          6/27/2007
          Type of Entity:
          Corporation
          Alternate Business Name
          • boysfashionsuits.com
          • thechristeningcottage.com
          • tinytux.com
          • daintydress.com
          • tinypenguins.com
          Business Management
          • Ms. Sandy Lindley, CEO
          Contact Information

          Principal

          • Ms. Sandy Lindley, CEO

          Customer Contact

          • Ms. Sandy Lindley, CEO
          Additional Contact Information

          Phone Numbers

          Email Addresses

          Website Addresses

          Serving Area

          United States & Canada

          Payment Methods
          • Cash, Checks, Credit Cards, PayPal, Money Orders
          Refund and Exchange Policy
          • ExchangePolicy:
            You are always welcome to exchange. If you keep all tags and packaging in goodcondition and the item/items have not been worn, there will not be a restockingfee. The shipping fees to send the new items to you and the shipping fees tosend the items back to us are your responsibly.

            Return Policy:
            Unlike many other web sites that have special rules and fine print, Tinytux.comoffers a "Risk Free Returns Policy" on domestic orders placedon our web site or taken by our customer service representatives.

            If you are not 100% satisfied with your purchase, you can return your order toour warehouse (within 30 days) for a full refund of the product(s)price. We believe that in order to have the best possible online shoppingexperience, our customers should not have to pay for restocking fees if theycannot use the items purchased. This simply means that if you need toexchange/return a size, change colors, or just don't like the items purchasedyou can send them back for a full refund of the product price. Orders returnedafter 30 days are subject to a small restocking fee, usually no more the 15% ofpurchase price.

            For quick and easy refunds and exchanges please follow these simpleguidelines:
            - Products must be in the original condition you received them andin the original box and/or packaging with all tags attached.
            - Your Items must be returned within 30 days of the original purchase date toavoid fees.
            - Once your return is received and inspected by our fulfillment centers(usually within 72 hours of receipt), your refund will be processed and acredit will be automatically applied to the original credit card used forpayment within 5 days.

            Please note that depending on your credit card company or bank, it may take anadditional 2-10 business days after your credit is given for it to post to youraccount. Items returned that have been worn or damaged will not be acceptedback for refund. Items with missing parts and/or missing tags will be subjectto fees. Please note that special order items (items that we do not normallycarry) are non-returnable .
            Tuxgear.com
            1380 E Commercial Dr. | Suite 102| Meridian ID 83642 | Phone: 800.601.5171 | Phone: 208.846.9367

          Contact Information

          6513 W Ustick Rd

          Boise, ID 83704

          Visit Website
          Email this Business
          (800) 601-5171

          Accreditation

          This business is not BBB Accredited

          Years in Business: 23

          BBB Rating

          A+

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Ratings

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          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.