Information and Alerts
Alert Details
This business has 1 alert.
Out-of-Business known or suspected
This business was brought to our attention in July 2009 from a consumer inquiry. The complaints that we have received allege that the company has sent consumers to collections for an unpaid PayDay loan and make harassing phone calls claiming they will be arrested unless they pay some of the loan. Since then, all addresses we have for the company have been returned as unable to deliver/no forwarding address and all phone numbers are disconnected.
Important Information
Additional Info
If you receive a collection call for an alleged debt you are not aware of, ask for the detailed information about it in writing from the collection agency. If you cannot verify the account they are trying to collect on, Hawaii's BBB suggests consumers to dispute the alleged debt in writing.
Following are additional suggestions:
- Know your rights.
Fair Debt Collection Practices Act, posted online at http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre18.shtm , specifies what collection agencies can or cannot do.
- Know who you are dealing with.
* Check with BBB records on the collection agency that may indicate the legitimacy of the collection call.
* Collection agencies are generally required to hold collection agency license in Hawaii regardless of their physical location if they are trying to collect from Hawaii residents. Contact State of Hawaii Consumer Resource Center at (808) 587-3295 or http://pvl.ehawaii.gov/pvlsearch/app to find out if the collection agency is licensed.
* Check with the company who supposedly forwarded the alleged account to collection and verify if they actually have a contract with the collection agency contacting you.
- Report your experience.
If you have any complaints or concerns regarding collection agencies, file your complaints with BBB at https://odr.bbb.org/odrweb/public/GetStarted.aspx and State of Hawaii Consumer Resource Center at (808) 586-2653.
Service Area
- Honolulu County, HI
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