Information and Alerts
Alert Details
This business has 2 alerts.
Alert
BBB's investigation revealed this company is not located in Georgia. The address provided to consumers by the scammer has been used to mislead people into believing the company is a Georgia organization. BBB has been unable to locate a physical address for Joypress Toy Poodles and advises consumers to use extreme caution if an offer is made by Joypress Toy Poodles. If you have attempted to buy a puppy from Joypress Toy Poodles and feel you were a victim of a scam, please visit bbb.org/scamtracker and let us know. The information you provide may help others not be victims.
Ad Review
BBB's role in the marketplace is to ensure the public's confidence in advertising and promote trust in business.
In BBB's general review of Joypress Toy Poodles' website, several advertised claims were found for which we requested written substantiation.
BBB reviews advertising on accredited and non-accredited businesses in every medium. Our request is based on BBB's Code of Advertising Standards that can be found at
https://www.bbb.org/code-of-advertising.
BBB's requests are based on these specific codes:
Basic Principles of the Code: Advertisements should be truthful, sincere offers to sell. Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request.
Objective Superlative Claims: Claims that relate to tangible qualities and performance values of a product or service can be used when the advertiser has substantiation.
BBB respectfully requested written documentation or additional information for the following advertised claims:
https://joypresstoypoodles.com/index.html
Facebook icon does not work.
BBB Request: Please provide a working URL for your company's Facebook page.
Our main motive is to provide customers easy process of finding a new PRESTIGE POODLES family member while we take care of all the details.
BBB Request: What company is Prestige Poodles and why is this company name listed on your website?
We provide an ethical and convenient service to enable PRESTIGE POODLES lovers to find world-class purebred puppies.
BBB Request: What company is Prestige Poodles and why is this company name listed on your website?
Our Service is second to none
BBB Request: Please provide written documentation to support your advertised claim of "Our Service is second to none."
https://joypresstoypoodles.com/about.html
Joypress Toy Poodles have been breeding top notch Puppies for more than 4 years.
BBB Request: Your company's website creation date is July 2020. Please provide written documentation showing where your company, under the current name, has been in business for more than four years.
https://joypresstoypoodles.com/payments.html
You show icons of several different payment methods.
BBB Request: Why are consumers not allowed to use credit cards which offer the most protection?
https://joypresstoypoodles.com/termsandconditions.html
A deposit will guarantee you a puppy and must be picked up on an agreeable date. Small and Large PRESTIGE POODLES require a $300-$500 deposit.
BBB Request: What company is Prestige Poodles and why is this company name listed on your website?
Joypress Toy Poodles did not respond to BBB.
Important Information
Additional Info
BBB's investigation revealed this company is not located in Georgia. The address provided to consumers by the scammer has been used to mislead people into believing the company is a Georgia organization.
BBB has been unable to locate a physical address for Joypress Toy Poodles and advises consumers to use extreme caution if an offer is made by Joypress Toy Poodles.
If you have attempted to buy a puppy from Joypress Toy Poodles and feel you were a victim of a scam, please visit bbb.org/scamtracker and let us know. The information you provide may help others not be victims.
BBB's role in the marketplace is to promote and foster ethical relationships between businesses and the public through voluntary self-regulation efforts. BBB is a not-for-profit organization that works with both BBB Accredited and non-accredited businesses to help build a stronger foundation for customer relationships and marketplace trust.
We received a submission in BBB's Scam Tracker regarding the marketplace practices of Joypress Toy Poodles.
The consumer alleged that Joypress Toy Poodles offered a puppy for $509 that included the cost of shipping the puppy. The consumer further alleges that Joypress Toy Poodles would not agree to a live video meeting and was asked to send $300 to a Mr. Larry Huffman via Cash App and requested the consumer send a screenshot of the completed transaction. The consumer states that after the requested information was sent, they received an email from a company called gooddog.com that allegedly indicated Joypress Toy Poodles was a scam.
BBB asked Joypress Toy Poodles to respond to the consumer's allegations.
Joypress Toy Poodles did not respond to BBB.
BBB asked Joypress Toy Poodles to provide answers to the following questions:
1. BBB was unable to located the required competency license for your company name in Georgia. Please provide your license information.
2. You list "Prestige Poodles" on your website. What is your company's affiliation with Prestige Poodles?
3. What is the name of the owner and principal officers of your firm?
Joypress Toy Poodles did not respond to BBB.
So that BBB may provide the most accurate and transparent information on Joypress Toy Poodles to consumer inquiries, we sent our Standard Business Questionnaire for their completion and return.
Also requested were copies of any written agreements, contracts, literature, brochures and marketing materials used by Joypress Toy Poodles.
Joypress Toy Poodles did not respond to BBB's requests for information.
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