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Complaint Details
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Initial Complaint
11/30/2021
- Complaint Type:
- Problems with Product/Service
- Status:
- Answered
I'd like to have this company remove my name from their list and stop contacting me. I received 3 voicemails now dating 11/11/21, 11/23/21, and 11/30/21 -- and in each of these voicemails they do not address me by name, they simply mention they are with "ARC" (without stating what they do) and request me to call them back, that is the extent of the message. Not once have they mentioned it is an attempt to collect a debt or the nature of the call. Additionally when they call, my phone automatically blocks the call as potential spam risk. Contacting someone repeatedly (without me ever responding to them) is borderline harassment and if it continues I will claim harassment as they call at any hour of the day, from 10AM to 7PM EST. Finally to emphasize this, there are no reports on my credit history that anything has gone to collections so this is clearly either fraudulent or a mistake.
Business response
11/30/2021
We do not have your name or phone number in our system. There is another ARC in ******** that we have been mistaken for in the past.
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.