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Better Business Bureau®
Resources for Businesses
Better Business Bureau

          Additional Information

          Not BBB accredited

          Bestserr.com

          View full profile
          Location of This Business
          3000 Cobb International Blvd NW, Kennesaw, GA 30152-4383
          Email this Business
          BBB File Opened:
          5/5/2020
          Alternate Business Name
          • Bestserr
          Additional Contact Information

          Email Addresses

          Additional Business Information
          Additional Info
          Bestserr's website creation date is March 2020. This information is provided so consumers may make an informed buying decision.
          Advertising Review
          BBB's role in the marketplace is to ensure the public's confidence in advertising and promote trust in business.

          In BBB's general review of Bestserr.com's website, several advertised claims were found for which we requested written substantiation.

          BBB reviews advertising on accredited and non-accredited businesses in every medium. Our request is based on BBB's Code of Advertising Standards that can be found at
          https://www.bbb.org/code-of-advertising.

          BBB's request is based on this specific code:

          Basic Principles of the Code: Advertisements should be truthful, sincere offers to sell. Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request.

          BBB respectfully requested written documentation or additional information for the following advertised claims:

          https://www.bestserr.com/pages/about-us

          Founded in 2009

          BBB Request: Your company's website creation date is March 2020. Please provide written documentation showing your company, under the current name, has been in business since 2009.

          At Babies to Toddlers

          BBB Request: What company is Babies to Toddlers and what is their affiliation with your firm?

          https://www.bestserr.com/pages/contact-us

          Address: 3000 Cobb International Blvd NW, Kennesaw, GA 30152, USA

          BBB Request: Our office has been informed by the owner of Atlanta Bonded Warehouse Corporation, located at the same address listed on your website, that your company is not at this address. Please clarify.

          https://www.bestserr.com/pages/shipping-policy

          The United States is our main customer

          BBB Request: What country does your company operate in?

          Bestserr.com did not respond to BBB.
          Products and Services
          Bestserr is an online retailer of various products. BBB Tips for Online Shopping: Know the advertiser.Check bbb.org before you buy to see if the company is Accredited and maintains a good BBB Rating. Some of the best deals are only available online but be careful. It's easy for a fake site to mimic a famous retailer's website, so make sure you are shopping with a legitimate online retailer. If the site is missing contact information, that is a red flag. Shop with a credit card.In case of a fraudulent transaction or instances where products are not received, a credit card provides additional protection. It's easier to dispute charges that you didn't approve or receive. Debit cards, prepaid cards or gift cards don't have the same protections as a credit card. Check a site's security settings.If the site is secure, its URL (web address) should start with "https://" and include a lock icon on the purchase or shopping cart page.â?¯ Be a savvy shopper.When shopping online, be sure to take your time, and read the fine print before submitting your order. Look for the return policy; although many online orders can be returned for a full refund, others have restocking fees. Some items cannot be returned; know before you buy. Protect personal information.Read a site's privacy policy and understand what personal information is being requested and how it will be used. If a site doesn't have a privacy policy, that's a big red flag that it may be a scam. Think before your click.Be especially cautious about email solicitations and online ads on social media sites. Many sketchy retailers advertise great deals or trendy clothing that don't measure up to the promotional hype. Beware of too-good-to-be-true deals.Offers on websites and in unsolicited emails may offer free or very low prices on hard-to-find items. There may be hidden costs or your purchase may sign you up for a monthly charge. Look for and read the fine print. Beware of phishing.Phishing emails can look like a message from a well-known brand, but clicking on unfamiliar links can place you at risk for malware and/or identity theft. One popular scam claims to be from a package-delivery company with links to "tracking information" on an order you don't remember making. Don't click! Keep documentation of your order.Save a copy of the confirmation page or email confirmation until you receive the item and are satisfied. Be sure to know and understand the return policy and keep this documented with your purchase records. Keep a clean machine.Install a firewall, anti-virus, and anti-spyware software. Check for and install the latest updates and run virus scans regularly on your computer, tablet, and smart phone.
          Business Categories
          Baby Accessories, Online Retailer

          Alert

          See What BBB Reports On

          BBB Investigation Results

          BBB's role in the marketplace is to promote and foster ethical relationships between businesses and the public through voluntary self-regulation efforts. BBB is a not-for-profit organization that works with both BBB Accredited and non-accredited businesses to help build a stronger foundation for customer relationships and marketplace trust.

          BBB received information from the owner of Atlanta Bonded Warehouse Corporation regarding Bestserr.com's address. According to the owner, there is no other company at 3000 Cobb International Blvd NW, Kennesaw, GA 30152, USA.

          BBB asked Bestserr.com to respond to Atlanta Bonded Warehouse Corporation's allegations.

          Bestserr.com did not respond to BBB.

          So that BBB can provide the most accurate and transparent information on Bestserr.com to consumer inquiries, we sent our Standard Business Questionnaire for their completion and return.

          Also requested were copies of any written agreements, contracts, literature, brochures and marketing materials used by Bestserr.com.

          Bestserr.com did not respond to BBB's requests for information.

          Contact Information

          3000 Cobb International Blvd NW

          Kennesaw, GA 30152-4383

          Visit Website
          Email this Business

          Accreditation

          This business is not BBB Accredited

          BBB Rating

          F

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.