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Additional Information

Not BBB accredited

Additional Information for Kelly Tours, Inc.

View full profile
Location of This Business
2788 Us Highway 80 W, Garden City, GA 31408-2930
BBB File Opened:
6/6/2006
Years in Business:
28
Business Started:
7/1/1996
Business Started Locally:
7/1/1996
Business Incorporated:
9/11/2015
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 1555003101 for this business, issued by City of Savannah (Chatham County)

These agencies may include:

City of Savannah (Chatham County)

PO Box 1027, 2 East Bay St

Savannah GA 31401

https://savannahga.gov/

BBB records show a license number of DOT# 1420430 for this business, issued by U.S. Department of Transportation

These agencies may include:

U.S. Department of Transportation

400 7th Street, SW

Washington DC 20590

Fax: (617) 4942783

https://www.fmcsa.dot.gov/

Type of Entity:
Corporation
Business Management
  • Mr. Donald C. Adams, Owner
Contact Information

Principal

  • Mr. Donald C. Adams, Owner
Additional Contact Information

Phone Numbers

Serving Area

We have office locations in Savannah, Macon, and Valdosta, Ga, plus locations in Jacksonville, FL, and Charleston, SC. All motor coaches originate from one of these locations. For school trips, the trip departure point and return point is determined by the lead teacher and the school. 

Payment Methods
  • Payments can be made by visiting our website, www.kellytours.com, and clicking the 'Book or Pay' link on each trip's corresponding page. Payments can also be made over the phone with one of our reservationists or by mail. We accept payment in the form of all major Credit Cards, Personal Checks, Travelers Checks, and Cash. 
Refund and Exchange Policy
  • For Adult Group Trips - On multi-day trips less than $499, there is no cancellation penalty if a trip is canceled 45 days prior to departure. a $200 cancellation fee will be charged if cancellation occurs inside of 45-14 days before the trip date, and $300 if the trip is canceled within 14 days of the trip. Day trip payments are transferable, but non-refundable MINUS the cost of show(s) or event tickets.

    For Kelly Tours motorcoach trips of $500 or more, all payments are non-refundable. On these trips, Kelly Tours has purchased the Grup Protection Plan on behalf of all participants. 

    For cruises or trips involving airfare, all payments are non-refundable. Optional Trip Insurance Coverage is available for purchase. 

    For Student Trips - All payments listed on the provided flyer and marked as non-refundable will be non-refundable should a traveler cancel for any reason. All other payments will be refunded through Kelly Tours. Written notice must be sent to notify Kelly Tours of cancellation to kellytours@kellytours.com with the subject line “Cancellation”. The notice must include the traveler’s name, the primary contact’s name, telephone number, email and mailing address, group name and trip number. The refund will then be mailed out or credited back to the credit card used to make payment. Please allow up two weeks after cancellation notice is received for the refund to be processed.

    For Charter Groups - To insure a full refund of your deposit you must cancel 30 days prior to your departure date. For cancellations made 7 days or less prior to departure date, 50% of the total balance will be charged. For cancellations made once the trip is in progress, there will be no refunds. 

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