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Better Business Bureau®
Resources for Businesses
Better Business Bureau

          Additional Information

          Not BBB accredited

          Idbs

          View full profile
          Location of This Business
          2002 Summit Blvd STE 300, Atlanta, GA 30319-6403
          Email this Business
          BBB File Opened:
          11/19/2013
          Alternate Business Name
          • Internet Data Solutions
          Contact Information

          Principal

          • Ms. Florence Harris
          Additional Contact Information

          Email Addresses

          Additional Business Information
          Additional Info
          According to a domain name search of the company's website, internet-data-solutions.net, this URL was created on October 29, 2013.
          Copies of invoices provided by complainants has the company address listed as follows.

          200 Summit Blvd.
          Atlanta, Ga 30319-6403.

          Some of the invoices list a suite number 0f 300 while others list suite 400. We have received notices from two different businesses alleging the suite numbers provided on the invoices belong to them. They also allege no affiliation with IDBS. As a result, we are not sure where this company is actually located.

          In addition to this, we have found listings of companies with the same name at the following addresses. A link to the reports issued by the BBB covering these addresses is also being provided for your convenience.

          IDBS
          1043 Grand Ave # 313
          Saint Paul, MN 551053002

          http://www.bbb.org/minnesota/business-reviews/publishers-directory-and-guide/idbs-in-saint-paul-mn-96381135

          IDBS
          5130 S Fort Apache Rd STE 215 Pmb 164
          Las Vegas, NV 891481719
          http://www.bbb.org/southern-nevada/business-reviews/web-design/idbs-in-las-vegas-nv-90030133

          BBB Atlanta has the following tips to avoid being the victim of a scam:
          Designate only certain employees to make company purchases.
          Train your staff to direct calls to only employees authorized to order supplies and services.
          Check all documentation before you pay bills. Make sure you intentionally purchased the items for which you have been billed.
          Know your rights. If you receive supplies or invoices for services you didn't order, don't pay. It's illegal for a seller to invoice you, send threatening notices for merchandise you didn't order or ask you to return the merchandise.
          Report fraud. Report suspected fraud to BBB, the FTC, the Postal Inspection Service and your local Attorney General's Office.
          Business Categories
          Web Design, Computer Hardware

          Alert

          See What BBB Reports On

          Additional Complaint Information

          IDBS is listed in our database as a web design company. BBB Atlanta has noticed a pattern of complaints against this company. Complainants allege receiving invoices from this company requesting $599 for "business listing optimization". The complainants have all disputed these bills saying they never contracted with the company, authorized any charges or received any services.

          The company has responded to some complaints indicating the following;

          "Our files indicate that we spoke to (customer). We have a verbal recording of him/her authorizing the invoice on (date). However it is our company policy total customer satisfaction therefore we closed the account and put the company on our do not call list."



          Contact Information

          2002 Summit Blvd STE 300

          Atlanta, GA 30319-6403

          Email this Business
          (800) 989-9332

          Accreditation

          This business is not BBB Accredited

          BBB Rating

          B+

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.