Information and Alerts
Alert Details
This business has 2 alerts.
Pattern of Complaints
BBB's role in the marketplace is to promote and foster ethical relationships between businesses and the public through voluntary self-regulation efforts.
After a review of Wivere.com's complaints on file with BBB, we noticed a pattern of complaint.
Specifically, consumers allege that items previously purchased were never received.
BBB requested the voluntary cooperation of Wivere.com in eliminating the pattern of complaint and sending an Agreement to Eliminate a Pattern of Complaint Form to Wivere.com.
BBB requested at least three ways in which Wivere.com would implement to stop any pattern of complaint.
Wivere.com did not respond to BBB's request.
Investigations
So that BBB can provide the most accurate and transparent information on Wivere.com to consumer inquiries, we sent our Standard Business Questionnaire for their completion and return.
Also requested were copies of any written agreements, contracts, literature, brochures and marketing materials used by Wivere.com.
BBB asked Wivere.com for responses to the following questions:
1. The address for your company appears to be a residential home. Please clarify.
2. BBB was not able to find any corporate registration for your firm in the state of Georgia. Please provide your corporate registration information.
3. Your website is no longer active. Please provide an approximate date when the website will be available.
Wivere.com did not respond to BBB's request for information.
BBB received return mail on wivere.com. The address on file is a residential home.
BBB is unable to determine if wivere.com is still in operation.
Important Information
Believed to be out of business
According to information in the BBB files, it appears that the company is no longer in business. The BBB's mail to this company has been returned as undeliverable. If you have an unresolved dispute with this company you may wish to seek legal advice.
Additional Info
The website for Wivere.com is no longer active. Consumers should use caution prior to doing business with this firm.
BBB Tips for Online Shopping:
Know the advertiser.Check bbb.org before you buy to see if the company is Accredited and maintains a good BBB Rating. Some of the best deals are only available online but be careful. It's easy for a fake site to mimic a famous retailer's website, so make sure you are shopping with a legitimate online retailer. If the site is missing contact information, that is a red flag.
Shop with a credit card.In case of a fraudulent transaction or instances where products are not received, a credit card provides additional protection. It's easier to dispute charges that you didn't approve or receive. Debit cards, prepaid cards or gift cards don't have the same protections as a credit card.
Check a site's security settings.If the site is secure, its URL (web address) should start with "https://" and include a lock icon on the purchase or shopping cart page.?
Be a savvy shopper.When shopping online, be sure to take your time, and read the fine print before submitting your order. Look for the return policy; although many online orders can be returned for a full refund, others have restocking fees. Some items cannot be returned; know before you buy.
Protect personal information.Read a site's privacy policy and understand what personal information is being requested and how it will be used. If a site doesn't have a privacy policy, that's a big red flag that it may be a scam.
Think before your click.Be especially cautious about email solicitations and online ads on social media sites. Many sketchy retailers advertise great deals or trendy clothing that don't measure up to the promotional hype.
Beware of too-good-to-be-true deals.Offers on websites and in unsolicited emails may offer free or very low prices on hard-to-find items. There may be hidden costs or your purchase may sign you up for a monthly charge. Look for and read the fine print.
Beware of phishing.Phishing emails can look like a message from a well-known brand, but clicking on unfamiliar links can place you at risk for malware and/or identity theft. One popular scam claims to be from a package-delivery company with links to "tracking information" on an order you don't remember making. Don't click!
Keep documentation of your order.Save a copy of the confirmation page or email confirmation until you receive the item and are satisfied. Be sure to know and understand the return policy and keep this documented with your purchase records.
Keep a clean machine.Install a firewall, anti-virus, and anti-spyware software. Check for and install the latest updates and run virus scans regularly on your computer, tablet, and smart phone.
Reason for Rating - Not Rated
This business has no rating because BBB has information indicating it is out of business.
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