Information and Alerts
Alert Details
This business has 1 alert.
Ad Review
BBB's role in the marketplace is to ensure the public's confidence in advertising and promote trust in business.
In BBB's general review of Goldendoodle Home's website, several advertised claims were found for which we requested written substantiation.
BBB reviews advertising on accredited and non-accredited businesses in every medium. Our request is based on BBB's Code of Advertising Standards that can be found at
https://www.bbb.org/code-of-advertising.
BBB's requests are based on these specific codes:
Basic Principles of the Code: Advertisements should be truthful, sincere offers to sell. Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request.
Lowest Prices, Underselling claims: Advertisers should avoid making unqualified lowest prices claims. One appropriate qualification is to promise truthfully that the advertiser will meet or beat a lower price sold by others.
BBB respectfully requested written documentation or additional information for the following advertised claims:
https://www.goldendoodlehome.com/
I am passionate for colour
BBB Request: Your spelling of "colour" is not typical for the United States. From what country do you operate?
We offer Healthy, Champion, AKC Puppies at Unbeatable prices
BBB Request: Please provide written documentation to support your advertised claim of "unbeatable prices."
50% off
BBB Request: How long does your 50% off special last and why is this information not included on your website?
Dozer is now 4 1/2 years old
BBB Request: Your company's website creation date is June 2020. Please provide written documentation showing where your company, under the current name, has been in business for over four years.
https://www.goldendoodlehome.com/about
My wife works as a flight attendant means that instead of shipping, we can personally bring your puppy to you
BBB Request: For what airline does your wife work? Please explain how your wife would be able to transport pets in her line of business when this does not fall within current laws and guidelines.
There is nothing in all of God's wonderful world like a little bouncing Beagle puppy to make everyone smile! Here at our Kennel, we specialize in smiles. We not only guarantee that your new little registered Beagle puppy is healthy, and has been cared for in the best manner to prepare him for your family, we guarantee he will make everyone smile!
BBB Request: Why does it state "beagle puppy" when you do not sell this breed?
https://www.goldendoodlehome.com/testimonies
I got Scooter from you about 5 years ago
BBB Request: Your company's website creation date is June 2020. Please provide written documentation showing where your company, under the current name, has been in business for five years.
Images found on your website were found on other company websites.
BBB Request: Please explain why photos on your website are on other company websites and your right to use photos shown on your website.
Goldendoodle Home did not respond to BBB.
Important Information
Additional Info
BBB's investigation revealed this company is not located in Atlanta, Georgia. The address provided to consumers by the scammer has been used to mislead people into believing the company is a Georgia organization.
BBB has been unable to locate a physical address for Golden Doodles Home and advises consumers to use extreme caution if an offer is made by Golden Doodles Home.
If you have attempted to buy a puppy from Golden Doodles Home and feel you were a victim of a scam, please visit bbb.org/scamtracker and let us know. The information you provide may help others not be victims.
BBB's role in the marketplace is to promote and foster ethical relationships between businesses and the public through voluntary self-regulation efforts. BBB is a not-for-profit organization that works with both BBB Accredited and non-accredited businesses to help build a stronger foundation for customer relationships and marketplace trust.
We received a submission in BBB's Scam Tracker regarding the marketplace practices of Golden Doodles Home.
The consumer alleged that they contacted Goldendoodle Home to buy a puppy and Goldendoodle Home wanted payment in advance, via Zelle so they could pay the shipping company. The consumer further states they asked Goldendoodle Home to see the puppy but Goldendoodle Home required payment first. The consumer further alleges they told Goldendoodle Home they would come and pick up the puppy and pay via cash or cashier's check and at that time, Goldendoodle Home stopped responding. The consumer indicates they went online and found the same person using the name Crown Goldendoodles with the same address as Goldendoodle Home.
BBB asked Goldendoodle Home to respond to the consumer's allegations.
Goldendoodle Home did not respond to BBB.
BBB asked Goldendoodle Home to provide answers to the following questions:
1. BBB was unable to locate the required competency license for your company name in Georgia. Please provide your license information.
2. What is your company's affiliation with Crown Golden Doodles and Super Cute Doodles?
3. Images found on your company's website were found on many other websites. Please explain and clarify your use of any photos shown on your website.
Goldendoodle Home did not respond to BBB.
So that BBB may provide the most accurate and transparent information on Goldendoodle Home to consumer inquiries, we sent our Standard Business Questionnaire for their completion and return.
Also requested were copies of any written agreements, contracts, literature, brochures and marketing materials used by Goldendoodle Home.
Goldendoodle Home did not respond to BBB's requests for information.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.