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This business has 1 alert.
Investigations
BBB's role in the marketplace is to promote and foster ethical relationships between businesses and the public through voluntary self-regulation efforts. BBB is a not-for-profit organization that works with both BBB Accredited and non-accredited businesses to help build a stronger foundation for customer relationships and marketplace trust.
We received a submission in BBB's Scam Tracker regarding the marketplace practices of Bulky English Mastiff.
The consumer alleged that they were trying to purchase a puppy from Bulky English Mastiff and was sent information on where to send $800 via Money Gram. The consumer states that when they looked up the address given, it was an apartment complex and they had concerns that a breeding company was using an apartment. The consumer further alleges that upon doing research, they found the phone number provided by Bulky English Mastiff was also the phone number of a company called Family Havanese Pups that had allegedly scammed people out of money.
BBB asked Bulky English Mastiff to respond to the consumer's allegations.
Bulky English Mastiff did not respond to BBB.
BBB asked Bulky English Mastiff to provide answers for the following questions:
1. What is your company's affiliation with Family Havanese Pups?
2. BBB was unable to locate the required competency license for your firm in Georgia. Please provide your license information.
3. On your website it states "Caring for and nurturing English Mastiff puppies has been our passion for the past 11 years." Your company's website creation date is October 2020. Please provide written documentation showing where your company, under the current name, has been in business for 11 years.
Bulky English Mastiff did not respond to BBB.
So that BBB may provide the most accurate and transparent information on Bulky English Mastiff to consumer inquiries, we sent our Standard Business Questionnaire for their completion and return.
Also requested were copies of any written agreements, contracts, literature, brochures and marketing materials used by Bulky English Mastiff.
Bulky English Mastiff did not respond to BBB's requests for information.
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