Information and Alerts
Alert Details
This business has 2 alerts.
Investigations
BBB's role in the marketplace is to promote and foster ethical relationships between businesses and the public through voluntary self-regulation efforts. BBB is a not-for-profit organization that works with both BBB Accredited and non-accredited businesses to help build a stronger foundation for customer relationships and marketplace trust.
BBB received the following complaint regarding the marketplace practices of Pretty Border Collie: I was given 2 different numbers and names to send money to pay for a border collie puppy.1) 518-253-9952 Marcus Mickle $250.00 2) 518-229-9358 Syeed Holtzclaw $350.00. When it came time for me to travel to get the pet, an ill timed emergency for the "puppy owner" came up and there wouldn't be anyone there to transfer the puppy to me. I was already suspicious so I had 2 relatives call from different states and express interest in the same pup. They were told that the pup was available and how to send money to secure their purchase. All correspondence was done by text in all of our dealings. That # is 678-693-3810.I googled the address that they sent me for pickup and it was different from the address that one relative was told. I'm sure that the GA address is bogus. I have filed dispute complaints with my bank to try and recoup my losses.
BBB asked Pretty Border Collie to respond to the consumer's allegations.
Pretty Border Collie did not respond to BBB.
BBB asked Pretty Border Collie to provide answers for the following questions:
1. BBB was unable to find the required competency license for your company name in Georgia. Please provide your license information.
2. What company is Cute Border Collie Heaven and why is this company name listed on your website?
3. The address provided for your firm has been determined to not be that of your company. Please provide the actual physical location of your company.
Pretty Border Collie did not respond to BBB.
So that BBB may provide the most accurate and transparent information on Pretty Border Collie to consumer inquiries, we sent our Standard Business Questionnaire for their completion and return.
Also requested were copies of any written agreements, contracts, literature, brochures and marketing materials used by Pretty Border Collie.
Pretty Border Collie did not respond to BBB's requests for information.
Business Alert
Pretty Border Collie's website was created October 2020.
This information is provided so consumers may make an informed buying decision.
Important Information
Advertising Review
BBB's role in the marketplace is to ensure the public's confidence in advertising and promote trust in business.
In BBB's general review of Pretty Border Collie's website, several advertised claims were found for which we requested written substantiation.
BBB reviews advertising on accredited and non-accredited businesses in every medium. Our request is based on BBB's Code of Advertising Standards that can be found at
https://www.bbb.org/code-of-advertising.
BBB's request is based on this specific code: Basic Principles of the Code: Advertisements should be truthful, sincere offers to sell. Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request.
BBB respectfully requested written documentation or additional information for the following advertised claims:
https://prettybordercollie.com/
We can assure that our puppies are the finest available, we use the best technology to closely monitor the mother and her babies for the first eight weeks
BBB Request: Please provide written documentation to support your advertised claim of "our puppies are the finest available."
Best Quality
BBB Request: Please provide written documentation to support your advertised claim of "best quality."
https://prettybordercollie.com/about/
We are a family-owned and operated breeder of quality Border Collie Puppies
BBB Request: We were unable to locate the required competency license for your company name in Georgia. Please provide your license information.
https://prettybordercollie.com/testemonials/
I bought my puppy from Pretty Border Collie about three months ago
BBB Request: Your company's website creation date is October 2020. Please provide written documentation showing where your company, under the current name, has been in business for three months.
And I love Cute Border Collie Heaven cause
BBB Request: What company is Cuter Border Collie Heaven and why is this name shown on your website?
https://prettybordercollie.com/privacy-policy/
On this website information about the surfing behaviour of website visitors
BBB Request: Your spelling of "behaviour" is not typical for the United States. From what country do you operate?
Pretty Border Collie did not respond to BBB.
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