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          Business Profile

          Health Products

          Cool Chem Store

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Health Products.

          Information and Alerts

          BBB RatingF

          Reasons for rating

          • Failure to respond to one complaint filed against business.
          • BBB concerns with the business's practices.

          Alert Details

          This business has 1 alert.

          Pattern of Complaints

          BBB files indicate that the products listed in this BBB Business Profile have a pattern of complaints concerning unauthorized and/or unexpected charges and unresolved refund disputes. Complaints filed by consumers state that they signed up for what they thought was a free trial and later discovered additional unauthorized and/or unexpected charges to their credit cards for additional amounts. BBB contacted the business in March 2021 about the pattern of complaints, but have not received a response at this time.

          Important Information

          Reason for Rating - Factors Lowered

          Failure to respond to one complaint filed against business.

          Reason for Rating - Factors Lowered

          BBB concerns with the business's practices.

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