Not Elsewhere Classified
Augustus H Craig Inc.Find BBB Accredited Businesses in Not Elsewhere Classified.
Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB files show a pattern of failure to respond to consumer complaints presented to the company and failure to eliminate the basic cause of consumer complaints.
Specifically, consumer complaints allege customer service issues, poor workmanship, and work left unfinished. Consumer complaints allege paying an upfront deposit of 50% of the total cost for services. Consumer complaints state the company does not complete the agreed upon services within the allotted time, and they have difficulty when attempting to contact the company to have the services completed or to obtain a refund. Consumers also declare work that is completed is sub par and not what the business promised.
On April 10, 2018, BBB sent correspondence to Augustus H Craig Inc. requesting their voluntary cooperation in resolving complaints on file with BBB and providing steps it will implement to eliminate the pattern of customer complaints. Augustus H Craig Inc. has not responded to BBB's correspondence.
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