We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau

          Additional Information

          Hilton Grand Vacations, Inc.

          View full profile

          This is a multi-location business.

          Find a Location

          Hilton Grand Vacations, Inc. has 17 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Hilton Grand Vacations, Inc.

              5323 Millenia Lakes Blvd Suite 400 Orlando, FL 32839

              BBB Accredited Business

            • Hilton Grand Vacations, Inc.

              1430 Ocean Dr Miami Beach, FL 33139-4108

              BBB Accredited Business

            • Hilton Grand Vacations Company, LLC

              1250 22nd St NW Washington, DC 20037-1202

              BBB Accredited Business

            • Hilton Grand Vacations, Inc.

              1335 Avenue of the Americas New York, NY 10019-6012

              BBB Accredited Business

            • Hilton Grand Vacations, Inc.

              3575 Las Vegas Blvd S Las Vegas, NV 89109-8919

              BBB Accredited Business
            Headquarters
            5323 Millenia Lakes Blvd Suite 400, Orlando, FL 32839
            BBB File Opened:
            10/1/2004
            Years in Business:
            32
            Business Started:
            1/1/1992
            Accredited Since:
            10/24/2016
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of PRMS000747 for this business, issued by Florida Department of Business & Professional Regulation

            These agencies may include:

            Florida Department of Business & Professional Regulation

            1940 N Monroe St STE 50

            Tallahassee FL 32399-0750

            (850) 487-1395

            https://www.myflorida.com/dbpr

            BBB records show a license number of EX5 for this business, issued by Florida Department of Business & Professional Regulation

            These agencies may include:

            Florida Department of Business & Professional Regulation

            1940 N Monroe St STE 50

            Tallahassee FL 32399-0750

            (850) 487-1395

            https://www.myflorida.com/dbpr

            BBB records show a license number of MA00025191 for this business, issued by Florida Department of Business & Professional Regulation

            These agencies may include:

            Florida Department of Business & Professional Regulation

            1940 N Monroe St STE 50

            Tallahassee FL 32399-0750

            (850) 487-1395

            https://www.myflorida.com/dbpr

            BBB records show a license number of 1593 for this business, issued by Orange County Business Tax Receipt

            These agencies may include:

            Orange County Business Tax Receipt

            PO Box 545100

            Orlando FL 32854-5100

            https://www.octaxcol.com/business-tax-search-and-or-payment

            Type of Entity:
            Corporation
            Alternate Business Name
            • Hilton Grand Vacations Company LLC
            • Hilton Grand Vacation Club
            • Hilton Resorts Corporation
            • Grand Vacation Realty Inc
            • HGVC
            • Las Palmeras by Hilton Grand Vacations
            • Hilton Grand Vacations Club at SeaWorld International Center
            • Hilton Grand Vacations Club on International Drive (aka "Tuscany")
            • Parc Soleil by Hiltion Grand Vacations Club
            • HGVClub
            • Grand Waikikian by HGVClub
            • Hokulani Waikiki by HGVClub
            • Kalia Suites by HGVClub
            • Lagoon Tower by HGVClub
            • Kings' Land by HGVClub
            • The Bay Club
            • Kohala Suites by HGVClub
            • HGVClub at MarBrisa
            • Elara, A HGVClub
            • HGVClub on the Boulevard
            • HGVClub at the Flamingo
            • HVGClub on Paradise
            • HGVClub at Trump International
            • Sunrise Lodge, A HVGClub
            • Valdoro Mountain Lodge
            • The Hilton Club - New York
            • West 57th Street by Hilton Club
            • The District, Hilton Club
            • Ocean 22 by HGVClub
            • HGVClub at Anderson Ocean Club
            • HGVClub at South Beach Miami
            • HGVClub at Tuscany Village
            • Las Palmeras, A Hilton Grand Vacations Club
            • Casa Ybel
            • Charter Club
            • Club Regency
            • Eagle's Nest
            • Hurricane House
            • Plantation Beach Club at Indian River Plantation
            • Sanibel Cottages
            • Seawatch-On-The-Beach
            • South Seas Plantation
            • Surf Club
            • Tortuga Beach Club
            • HGV
            Hours of Operation

            Primary

            M:
            8:00 AM - 9:00 PM
            T:
            8:00 AM - 9:00 PM
            W:
            8:00 AM - 9:00 PM
            Th:
            8:00 AM - 9:00 PM
            F:
            8:00 AM - 9:00 PM
            Sa:
            8:00 AM - 9:00 PM
            Su:
            8:00 AM - 9:00 PM
            Business Management
            • Mona El Mallah, Director of Membership Support
            Contact Information

            Principal

            • Mark Wang, CEO/Principal

            Other Contacts

            • Dennis DeLorenzo, Chief Sales Officer
            • Jamie Segall, Director of Social Media
            • Catalina Holzer, Manager of Social Media
            • Stan Soroka, Executive Vice President
            • Charles Corbin, Executive Vice President
            • Sherri Silver, Executive Vice President
            • Allen Klingsick, Senior Vice President
            • Barbara Hollkamp, Executive Vice President
            Additional Contact Information

            Fax Numbers

            • (407) 722-3710
              Primary Fax
            • (407) 521-3155
              Other Fax

            Phone Numbers

            Email Addresses

            Serving Area

            California, Colorado, Florida, Hawaii, New York, Nevada, Utah, South Carolina, Washington, Chicago, International Destinations

            • Alafaya, FL
            • Allandale, FL
            • Aloma, FL
            • Altamonte Springs, FL
            • Altoona, FL
            • Alturas, FL
            • Anthony, FL
            • Apopka, FL
            • Astatula, FL
            • Astor, FL
            • Auburndale, FL
            • Azalea Park, FL
            • Babson Park, FL
            • Barberville, FL
            • Bartow, FL
            • Bay Lake, FL
            • Bella Collina, FL
            • Belle Isle, FL
            • Belleview, FL
            • Beverly Hills, FL
            • Bradley, FL
            • Bronson, FL
            • Buena Ventura Lakes, FL
            • Bushnell, FL
            • Canaveral Air Station, FL
            • Candler, FL
            • Cape Canaveral, FL
            • Cassadaga, FL
            • Casselberry, FL
            • Cedar Key, FL
            • Celebration, FL
            • Center Hill, FL
            • Champions Gate, FL
            • Chiefland, FL
            • Christmas, FL
            • Chuluota, FL
            • Citra, FL
            • Citrus Hills, FL
            • Citrus Ridge, FL
            • Citrus Springs, FL
            • Clarcona, FL
            • Clermont, FL
            • Cocoa, FL
            • Cocoa Beach, FL
            • Coleman, FL
            • Crystal River, FL
            • Cypress Gardens, FL
            • Davenport, FL
            • Daytona Beach, FL
            • Daytona Beach Shores, FL
            • De Leon Springs, FL
            • Debary, FL
            • Deer Island, FL
            • Deland, FL
            • Deltona, FL
            • Dona Vista, FL
            • Dundee, FL
            • Dunnellon, FL
            • Eagle Lake, FL
            • Eastlake Weir, FL
            • Eaton Park, FL
            • Eatonville, FL
            • Eau Gallie, FL
            • Edgewater, FL
            • Edgewood, FL
            • Eloise, FL
            • Enterprise, FL
            • Eustis, FL
            • Fairfield, FL
            • Fern Park, FL
            • Ferndale, FL
            • Floral City, FL
            • Florence Villa, FL
            • Forest City, FL
            • Fort MC Coy, FL
            • Fort Meade, FL
            • Frostproof, FL
            • Fruitland Park, FL
            • Geneva, FL
            • Glenwood, FL
            • Golden Oak, FL
            • Goldenrod, FL
            • Gotha, FL
            • Grand Island, FL
            • Grant, FL
            • Grant Valkaria, FL
            • Groveland, FL
            • Gulf Hammock, FL
            • Haines City, FL
            • Haines Creek, FL
            • Harmony, FL
            • Heathrow, FL
            • Hernando, FL
            • Hiawassee, FL
            • Highland City, FL
            • Holder, FL
            • Holly Hill, FL
            • Homeland, FL
            • Homosassa, FL
            • Homosassa Springs, FL
            • Howey in the Hills, FL
            • Ind HBR BCH, FL
            • Indialantic, FL
            • Indian Harbour Beach, FL
            • Indian Lake Estates, FL
            • Inglis, FL
            • Intercession City, FL
            • Inverness, FL
            • JPV, FL
            • Kathleen, FL
            • Kenansville, FL
            • Kennedy Space Center, FL
            • Killarney, FL
            • Kindred, FL
            • Kissimmee, FL
            • La Crosse, FL
            • Lady Lake, FL
            • Lake Alfred, FL
            • Lake Buena Vista, FL
            • Lake Hamilton, FL
            • Lake Helen, FL
            • Lake Mary, FL
            • Lake Monroe, FL
            • Lake Panasoffkee, FL
            • Lake Wales, FL
            • Lakeland, FL
            • Lakeshore, FL
            • Lecanto, FL
            • Leesburg, FL
            • Lockhart, FL
            • Longwood, FL
            • Loughman, FL
            • Lowell, FL
            • MC Intosh, FL
            • Magnolia Square, FL
            • Maitland, FL
            • Malabar, FL
            • Mascotte, FL
            • Melbourne, FL
            • Melbourne Beach, FL
            • Melbourne Village, FL
            • Merritt Island, FL
            • Mid Florida, FL
            • Mims, FL
            • Minneola, FL
            • Montverde, FL
            • Morriston, FL
            • Mount Dora, FL
            • Mount Plymouth, FL
            • Mulberry, FL
            • Nalcrest, FL
            • New Smyrna Beach, FL
            • Nichols, FL
            • Oak Hill, FL
            • Oakland, FL
            • Ocala, FL
            • Ocklawaha, FL
            • Ocoee, FL
            • Okahumpka, FL
            • Orange City, FL
            • Orange Lake, FL
            • Orange Springs, FL
            • Orlando, FL
            • Orlo Vista, FL
            • Ormond Beach, FL
            • Osteen, FL
            • Otter Creek, FL
            • Oviedo, FL
            • Oxford, FL
            • PT Orange, FL
            • Paisley, FL
            • Palatka, FL
            • Palm Bay, FL
            • Palm Shores, FL
            • Patrick Air Force Base, FL
            • Pierson, FL
            • Pine Castle, FL
            • Pine Hills, FL
            • Pine Ridge, FL
            • Plymouth, FL
            • Poinciana, FL
            • Polk City, FL
            • Ponce Inlet, FL
            • Port Canaveral, FL
            • Port Orange, FL
            • Port Saint John, FL
            • Reddick, FL
            • Reunion, FL
            • Ridge Manor Estates, FL
            • River Ranch, FL
            • Rockledge, FL
            • S Daytona, FL
            • S Daytona BCH, FL
            • Saint Cloud, FL
            • Salt Springs, FL
            • Sand Lake, FL
            • Sanford, FL
            • Satellite Beach, FL
            • Scottsmoor, FL
            • Seville, FL
            • Sharpes, FL
            • Silver Springs, FL
            • Sorrento, FL
            • South Daytona, FL
            • Sparr, FL
            • Summerfield, FL
            • Sumterville, FL
            • Tangerine, FL
            • Tavares, FL
            • The Villages, FL
            • Titusville, FL
            • Umatilla, FL
            • Union Park, FL
            • Vero Beach, FL
            • Viera, FL
            • Wahneta, FL
            • Waverly, FL
            • Webster, FL
            • Weirsdale, FL
            • Wekiva Springs, FL
            • West Melbourne, FL
            • Wilbur by the Sea, FL
            • Wildwood, FL
            • Williston, FL
            • Windermere, FL
            • Winter Garden, FL
            • Winter Haven, FL
            • Winter Park, FL
            • Winter Springs, FL
            • Yalaha, FL
            • Yankeetown, FL
            • Zellwood, FL
            Products and Services
            Hilton Grand Vacations Club offers a resort collection in vacation destinations, including California, Colorado, Florida, Hawaii, Nevada and more.
            Social Media

            Contact Information

            5323 Millenia Lakes Blvd

            Suite 400

            Orlando, FL 32839

            Visit Website
            (407) 722-3162

            Business hours

            8:00 AM - 9:00 PM
            Business Hours
            8:00 AM - 9:00 PM
            8:00 AM - 9:00 PM
            8:00 AM - 9:00 PM
            8:00 AM - 9:00 PM
            8:00 AM - 9:00 PM
            8:00 AM - 9:00 PM
            8:00 AM - 9:00 PM

            Want a quote from this business?

            Get a Quote

            Accreditation

            BBB accredited business

            Accredited Since: 10/24/2016

            Years in Business: 32

            BBB Rating

            A+

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Ratings

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.