Information and Alerts
Alert Details
This business has 1 alert.
Additional Complaint Information
Consumers are reporting to BBB that the business is contacting consumers that have filed complaints with BBB and implying to them that a refund will not be issued unless the consumer removes their complaint with BBB. BBB does not remove complaints.
Important Information
Reason for Rating - Factors Lowered
61 complaints filed against business
Reason for Rating - Factors Lowered
Failure to respond to 3 complaints filed against business.
Reason for Rating - Factors Lowered
7 complaints filed against business that were not resolved.
Reason for Rating - Factors Lowered
Business has failed to resolve underlying cause(s) of a pattern of complaints.
Refund and Exchange Policy
No refunds, store credit and exchanges.
To be eligible for an exchange, your item must be unused and in the same condition that was received.
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