Information and Alerts
Alert Details
This business has 3 alerts.
Misuse of BBB Name and/or Logo
As of October 2024, the website for Eagle Vision RV includes the statements "The only 5-star rated administrator in the industry and BBB accredited online warranty company" and "Is Eagle Vision RV Better Business Bureau Accredited? YES!" In addition, its listing at yellowpages.com includes the BBB Torch logo 'Accredited Business A+.' Eagle Vision RV is not BBB accredited and our policies prohibit such references.
Its listing at yellowpages.com advertises its BBB grade grating as A+. The business does not currently have an A+ rating with BBB.
Pattern of Complaints
According to information in BBB files, Eagle Vision RV, LLC has a pattern of complaint alleging a refund issue.
Specifically, consumers state they have canceled their warranties and are waiting on an owed refund.
Eagle Vision RV, LLC states checks have been sent and consumers report after prolonged periods of time that their refund check still has not been received. Consumers also express communication difficulties with Eagle Vision RV, LLC.
On May 3rd, 2024, BBB sent correspondence to Eagle Vision RV, LLC. to request their voluntary cooperation in eliminating the pattern of complaint.
On May 7th, 2024, Eagle Vision RV, LLC responded with the following information as a means to eliminate the pattern of complaint:
We are currently working on a way to have ACH funds to speed up and stream line these processes.
This aspect of the Business Profile will be updated once additional information becomes available.
Alert
Information involving Eagle Vision RV's advertising and unauthorized use of BBB trademarks is included in this BBB Business Profile.
Service Area
- Lowndes County, GA
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