Additional Information
Additional Information for Bruno Total Home Performance
This is a multi-location business.
- Location of This Business
- 4395 Corporate Sq, Naples, FL 34104-4754
- BBB File Opened:
- 8/1/2013
- Years in Business:
- 12
- Business Started:
- 9/25/2012
- Business Incorporated:
- 9/25/2012 in FL, USA
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of CAC1817131 for this business, issued by Florida Department of Business & Professional Regulation
These agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399-6563
https://www.myfloridalicense.com/
BBB records show a license number of 201200002211 for this business, issued by Collier County Construction License BoardThese agencies may include:
Collier County Construction License Board
2800 Horseshoe Dr N
Naples FL 34104-6917
Fax: (239) 4032469
https://cvportal.colliergov.net/CityViewWeb/Home/
BBB records show a license number of CAC1817131 for this business, issued by Lee County Construction License BoardThese agencies may include:
Lee County Construction License Board
1825 Hendry St
Fort Myers FL 33901-3054
https://www.leegov.com/dcd/ContLic/ActCont
BBB records show a license number of 1404566 for this business, issued by Lee County Business Tax ReceiptThese agencies may include:
Lee County Business Tax Receipt
2480 Thompson St
Fort Myers FL 33901-3074
BBB records show a license number of CAC1817131 for this business, issued by Charlotte County Construction License BoardThese agencies may include:
Charlotte County Construction License Board
18400 Murdock Cir
Port Charlotte FL 33948-1074
https://secureapps.charlottecountyfl.gov/CitizenAccess/
BBB records show a license number of 1501536 for this business, issued by Lee County Business Tax ReceiptThese agencies may include:
Lee County Business Tax Receipt
2480 Thompson St
Fort Myers FL 33901-3074
BBB records show a license number of CAC1817131 for this business, issued by Sarasota County Construction License BoardThese agencies may include:
Sarasota County Construction License Board
1001 Sarasota Center Blvd
Sarasota FL 34240-7850
https://building.scgov.net/PublicPortal/Sarasota/SearchContractor.jsp#
BBB records show a license number of CGC1525786 for this business, issued by Florida Department of Business & Professional RegulationThese agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399-6563
https://www.myfloridalicense.com/
BBB records show a license number of EC13008131 for this business, issued by Construction Industry Licensing BoardThese agencies may include:
Construction Industry Licensing Board
2601 Blairstone Rd
Tallahassee FL 32399-6563
https://www.myfloridalicense.com/dbpr/
BBB records show a license number of FRO8342 for this business, issued by Florida Department of Business & Professional RegulationThese agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399-6563
https://www.myfloridalicense.com/
BBB records show a license number of CAC1818967 for this business, issued by Florida Department of Business & Professional RegulationThese agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399-6563
https://www.myfloridalicense.com/
BBB records show a license number of EC13008140 for this business, issued by Florida Department of Business & Professional RegulationThese agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399-6563
https://www.myfloridalicense.com/
BBB records show a license number of CFC1429760 for this business, issued by Florida Department of Business & Professional RegulationThese agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399-6563
https://www.myfloridalicense.com/
BBB records show a license number of LCC20180000437 for this business, issued by Collier County Construction License BoardThese agencies may include:
Collier County Construction License Board
2800 Horseshoe Dr N
Naples FL 34104-6917
Fax: (239) 4032469
https://cvportal.colliergov.net/CityViewWeb/Home/
BBB records show a license number of 201700000422 for this business, issued by Collier County Construction License BoardThese agencies may include:
Collier County Construction License Board
2800 Horseshoe Dr N
Naples FL 34104-6917
Fax: (239) 4032469
https://cvportal.colliergov.net/CityViewWeb/Home/
BBB records show a license number of 201700001014 for this business, issued by Collier County Construction License BoardThese agencies may include:
Collier County Construction License Board
2800 Horseshoe Dr N
Naples FL 34104-6917
Fax: (239) 4032469
https://cvportal.colliergov.net/CityViewWeb/Home/
BBB records show a license number of 201800000653 for this business, issued by Collier County Construction License BoardThese agencies may include:
Collier County Construction License Board
2800 Horseshoe Dr N
Naples FL 34104-6917
Fax: (239) 4032469
https://cvportal.colliergov.net/CityViewWeb/Home/
BBB records show a license number of CAC1818967 for this business, issued by Lee County Construction License BoardThese agencies may include:
Lee County Construction License Board
1825 Hendry St
Fort Myers FL 33901-3054
https://www.leegov.com/dcd/ContLic/ActCont
BBB records show a license number of CFC1429478 for this business, issued by Lee County Construction License BoardThese agencies may include:
Lee County Construction License Board
1825 Hendry St
Fort Myers FL 33901-3054
https://www.leegov.com/dcd/ContLic/ActCont
BBB records show a license number of CGC1525786 for this business, issued by Lee County Construction License BoardThese agencies may include:
Lee County Construction License Board
1825 Hendry St
Fort Myers FL 33901-3054
- Type of Entity:
- Limited Liability Company (LLC)
- Hours of Operation
Primary
- M:
- 12:00 AM - 12:00 AM
- T:
- 12:00 AM - 12:00 AM
- W:
- 12:00 AM - 12:00 AM
- Th:
- 12:00 AM - 12:00 AM
- F:
- 12:00 AM - 12:00 AM
- Sa:
- 12:00 AM - 12:00 AM
- Su:
- 12:00 AM - 12:00 AM
- Contact Information
Principal
- Mr. Louis Bruno, Managing Member
Other Contacts
- Mr. Aaron Russo, Marketing Specialist
- Ms. Jennifer Manin, Human Resources and Performance Manager
- Mr. Steven Mohrbacher, License Holder
- Mr. Jeremy Minzey, Compliance Manager
- Jennifer Delgado, Director of Customer Experience
- Mr. Eric Steven See, License Holder
- Mr. Larry Lipman, Administrative Manager
- Additional Contact Information
Fax Numbers
- (239) 333-0853Primary Fax
Phone Numbers
- (239) 810-4303Other Phone
- (239) 281-5443Other Phone
Website Addresses
- (239) 333-0853
- Products and Services
- Bruno Total Home Performance is a full-service air conditioning, plumbing, and electrical home service company servicing areas from Bonita and Naples to Tampa and Orlando.
- Social Media
Alerts
See What BBB Reports OnPattern of Complaints
BBB has had regular communication with Bruno regarding its complaint activity. From October 2018 through January 2019, BBB requested information from Bruno regarding the increase in complaint activity it was receiving and what actions the business was taking to eliminate the causes leading to the pattern of complaints. The business has not responded to BBB with information about any actions it was taking to eliminate the causes leading to complaints.
Government Action
On June 2, 2020, The State of Florida Office of the Attorney General has filed a Complaint for Injunctive Relief, Equitable Restitution, Civil Penalties, and Other Statutory Relief against Bruno Total Home Performance and its principal, Louis Bruno. The complaint alleges violations of Florida's Deceptive and Unfair Trade Practices Act,(filed in The Circuit Court of the Twentieth Judicial Circuit for Lee County, Florida). The complaint alleges:
--The business used deceptive sales practices to get consumers to purchase HVAC services and products that they did not need;
--misleading consumers into purchasing useless warranties;
--misleading consumers into thinking that they were signing an agreement to only find out how much financing the consumer can get, however, in many instances consumers subsequently found that they had been tricked by the business into unknowingly signing a sales contract for new air
conditioning units;
--misrepresenting the prices of products and services;
--not providing consumers with a copy of their sales contracts until after the 3 day right to cancel;
--installing products that were substantially different then what was agreed on;
--falsely telling consumers that they qualified for financing under the Property Assessed Clean Energy ("PACE") program;
--misleading the consumers into believing that they were getting financed for one price only to later find out they financed at a much higher price;
--signing consumers up for financing with out consumers consent.
This matter is pending. For more information and details on the action, please contact the Florida Attorney Generals Office at (850) 414-3990 or http://myfloridalegal.com.
Contact Information
Business hours
Today,12:00 AM - 12:00 AM
| MMonday | 12:00 AM - 12:00 AM |
|---|---|
| TTuesday | 12:00 AM - 12:00 AM |
| WWednesday | 12:00 AM - 12:00 AM |
| ThThursday | 12:00 AM - 12:00 AM |
| FFriday | 12:00 AM - 12:00 AM |
| SaSaturday | 12:00 AM - 12:00 AM |
| SuSunday | 12:00 AM - 12:00 AM |
Accreditation
This business is not BBB Accredited
Years in Business: 12
BBB Rating
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