Relocation Services
Fidelity Auto Shipping CorpFind BBB Accredited Businesses in Relocation Services.
Information and Alerts
Important Information
Products and Services
We provide domestic and international vehicle transport. We offer open, enclosed, and heavy equipment services. We specialize in cross-border services for our clients sending vehicles to and from Canada.
Reason for Rating - Factors Lowered
10 complaints filed against business
Reason for Rating - Factors Lowered
One complaint filed against business that was not resolved.
Refund and Exchange Policy
In order to cancel a booking, all requests must be made in writing via electronic transmission or mail. Should Customer cancel order within 24 hours of booking request, FASC will refund Customer all monies due minus any fees incurred to FASC during that time if applicable. All domestic booking requests excluding ocean shipments in effect longer than 24 hours without reservation can be cancelled but are subject to an administrative fee of $80.00. All bookings with reservations regardless of dates will be unable to be cancelled and therefore non-refundable. In the event of Customer's refusal for release of vehicle/item for Carrier will not invalidate the agreement. Should Customer cancel any International and/or Ocean booking request after 24 hours of initial booking, order cancellations are subject to an administrative fee of 20% of the total cost paid.
Service Area
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.