Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

South Florida Air Tours has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • South Florida Air Tours

      7360 NW 34th St Miami, FL 33122-1266

    • South Florida Air Tours

      7201 S Airport Rd Pembroke Pines, FL 33023-2748

    Business ProfileforSouth Florida Air Tours

    Aircraft Charter
    Multi Location Business

    Current Alerts For This Business

    Government Action:
    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

    On November 6, 2018, Mario Cruise, owner and operator of South Florida Air Tours (SFAT), was sentenced in U.S. District Court, Miami, Florida to 3 years' probation and a $200 assessment fee for operating an aircraft without a valid commercial pilot's certificate and making false statements to FAA. As a condition of his probation, Cruise cannot own, operate, act as a consultant, be employed in, or participate in any manner in any aviation-related concern. He was indicted on May 31, 2018, and pleaded guilty to two counts of the indictment on August 17, 2018.

    The investigation disclosed that Cruise advertised on Groupon and subsequently piloted numerous South Florida sightseeing flights although he lacked an FAA commercial pilot's certificate, which is required to carry passengers for hire. Inspectors and investigators at FAA's South Florida Flight Standards District Office (FSDO) saw him performing several sightseeing flights with paying passengers.

    During the course of the investigation, Cruise provided false information to FAA about his involvement in the sightseeing operations. For example, he sent an email stating that he never acted as the pilot in command during sightseeing flights for hire. He claimed he flew people around like "friends," and they simply shared expenses.

    Cruise later admitted that he had acted as a commercial pilot on approximately 150 SFAT flights without a valid commercial pilot's certificate and gave the Agency false information about SFAT's operations.
    Groupon records show that between February 2016 and October 2017, air travelers redeemed 1,261 sightseeing air-tour vouchers sold by SFAT.

    For further assistance please contact
    Office of Inspector General, U.S. Department of Transportation
    1200 New Jersey Ave SE
    Washington DC 20590
    Phone: 202.366.1959
    https://www.oig.dot.gov

    Link:
    https://www.oig.dot.gov/library-item/36917

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    South Florida Air Tours has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • South Florida Air Tours

        7360 NW 34th St Miami, FL 33122-1266

      • South Florida Air Tours

        7201 S Airport Rd Pembroke Pines, FL 33023-2748

      Location of This Business
      7360 NW 34th St, Miami, FL 33122-1266
      BBB File Opened:
      6/11/2018
      Alternate Business Name
      • Maxpoint USA
      • South Florida Air Tours & Airplance Rentals
      • Sfat
      Contact Information

      Principal

      • Mr. Mario Cruise, Owner
      Additional Contact Information

      Email Addresses

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Serving Southeast Florida & the Caribbean

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.