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Alert Details
This business has 1 alert.
Alert
A BBB investigation conducted in March 2022 determined that:
BBB files contain a pattern of complaints from consumers that allege issues with pricing. Specifically, consumers allege the business is charging for app content that was supposed to be free based on the prior purchase of an upgrade package.
On March 17, 2022, BBB sent correspondence to Candywriter requesting their voluntary cooperation in providing steps it will implement to eliminate the pattern of customer complaints.
As of April 14, 2022, Candywriter has not responded to BBB's correspondence.
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