Information and Alerts
Alert Details
This business has 2 alerts.
Licensing
In May,2017 BBB confirmed that Direct Lodging has not obtained a necessary Sellers of Travel license with Florida Department of Agriculture and Consumer Services. Such a license is required in the State of Florida for businesses offering Travel Bookings services.
Pattern of Complaints
BBB has received a pattern of complaints against Direct Lodging from consumers booking travel with the business, however the business did not fulfill the travel packages.
Important Information
Reason for Rating - Factors Lowered
Failure to respond to 2 complaints filed against business.
Reason for Rating - Factors Lowered
Business has failed to resolve underlying cause(s) of a pattern of complaints.
Reason for Rating - Factors Lowered
Failure to have a required competency license.
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