Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB received a pattern of complaints filed against Chalk & Love. Most of these complaints concern billing and delivery issues.
Specifically, consumer complaints allege they did not receive the items ordered, and found their card received multiple unauthorized charges for a subscription the consumers allege they did not sign for.
In February 2020, BBB attempted to contact the business in order to obtain their position. To date, no reply has been received.
The business website chalkandlove.com was created 11/05/2019 and has an anonymous ownership.
Upon attempting to make a purchase the following terms appear on the website:
"By clicking "Complete Order", you will be on subscription and will receive a 10 day trial of the Chalk & Love Club. After the trial period you will automatically be charged $19.99 per month. You may change or cancel your subscription anytime by emailing us at hello@chalkandlove.com"
Important Information
Reason for Rating - Factors Lowered
14 complaints filed against business
Reason for Rating - Factors Lowered
Failure to respond to 5 complaints filed against business.
Reason for Rating - Factors Lowered
Business has failed to resolve underlying cause(s) of a pattern of complaints.
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