Air Duct Cleaning
Speedy A/C Duct CleanersFind BBB Accredited Businesses in Air Duct Cleaning.
Information and Alerts
Alert Details
This business has 1 alert.
Ad Review
In May 2018 BBB contacted the business regarding the following: (http://www.speedyacductcleaningservice.com/company/)
"Speedy AC Duct Cleaning Service with EPA certification"
"We will eliminate any type of contaminants and toxic substances"
"We remove mold from your air conditioner using our products that are EPA certified"
(http://www.speedyacductcleaningservice.com/services/)
BBB Code of Advertising indicates:
Basic Principles of the Code
The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.
Claims/issues:
(http://www.speedyacductcleaningservice.com/services/)
"WE GUARANTEE ALL OUR SERVICES FOR TWO YEARS!"
BBB Code of Advertising indicates:
Warranties and Guarantees
When using the term "warranty" or "guarantee" in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser's website or, in the case of mail or telephone order sales, made available free on written request.
Sellers or manufacturers should advertise that a product or service is warranted or guaranteed only if the seller or manufacturer promptly and fully performs its obligations under the warranty or guarantee.
BBB requested business provide substantiation of "EPA certification"
BBB requested revising "We will eliminate any type of contaminants and toxic substances" to "We will clean up contaminants and toxic substances" since using the term "eliminate any type" would mean the business is able to eliminate any and all toxins including heavy metals.
BBB requested that the business clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser's website or, in the case of mail or telephone order sales, made available free on written request.
The business responded with indication of the commercial products used but did not make other updates.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.