Information and Alerts
Alert Details
This business has 3 alerts.
Pattern of Complaints
BBB files contain a pattern of generally from consumers that allege the product they purchased burned or damaged their hair. Other consumers allege that the item was damaged or didn't work as demonstrated.
On November 12th 2019, BBB sent correspondence to Straight Ahead Beauty requesting their voluntary cooperation in providing steps it will implement to eliminate the pattern of customer generally.
BBB will continue to monitor and update the company's report as needed.
Additional Complaint Information 1
It has come to BBB's attention that the business is allegedly requesting that a customer(s)withdraw the text of generally posted on the BBB website as a condition of resolving the issues. Consent to post the text of a complaint is solely at the discretion of the customer. The business may only choose whether to have its response to the complaint posted or not.
Additional Complaint Information 2
It has come to BBB's attention that the business is requesting that a customer(s) withdraw generally filed through BBB as a condition of resolving the generally. BBB does not withdraw generally under these circumstances.
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