Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB has received a pattern of complaints concerning non-delivery of services and return of consumer owned parts. Specifically, consumers are stating they send this business their personal weapon parts for repair and repairs are not done, parts are not returned. Refunds are not being issued.
The business website, which was created 3/3/2013, www.modkarmory.com is still active as of 2/19/2020. There is no identifiable ownership of the website.
In February 2020, BBB contacted the business requesting information as to why the business believes the customers are filing the complaints, and what actions the business has taken to help eliminate the causes of complaints.
As of today's date BBB has not received a response from the business.
Important Information
Reason for Rating - Factors Lowered
28 complaints filed against business
Reason for Rating - Factors Lowered
Failure to respond to 24 complaints filed against business.
Reason for Rating - Factors Lowered
Business has failed to resolve underlying cause(s) of a pattern of complaints.
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