Audio Visual Equipment
Pro Sound Gear Inc.Find BBB Accredited Businesses in Audio Visual Equipment.
Information and Alerts
Alert Details
This business has 2 alerts.
Ad Review
On June 11, 2019, BBB reviewed the advertising of Pro Sound Gear Inc. located on www.prosoundgear.com. The business was making the following claims:
1)We maintain an A+ rating with the Better Business Bureau
2)Since our inception in 2010
3)Best Price+Plus Guarantee.
BBB had requested that they either substantiate the claims & provide BBB supporting documentation or modify their advertising statements to reflect more accurate statements in an effort to promote truth in advertising. As of August 12, 2019 the business has not responded to BBB or modified their advertising.
According to BBB's Code of Advertising, advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
For more information on BBBs Code of Advertising, Click here.
Additional Complaint Information
The business has indicated that it will not work to resolve customer disputes through BBB.
Important Information
Reason for Rating - Factors Lowered
35 complaints filed against business
Reason for Rating - Factors Lowered
Failure to respond to 14 complaints filed against business.
Reason for Rating - Factors Lowered
5 complaints filed against business that were not resolved.
Reason for Rating - Factors Lowered
Advertising issue(s) found by BBB.
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