Information and Alerts

General Section (same as Additional Information)

PLEASE NOTE: On July 14, 2017, BBB learned of nationwide store closings and an impending filing of Chapter 7 Bankruptcy. On August 2, 2017, BBB noted that the company's website at www.alfredangelo.com was updated with the following statement:

" In re: AA Florida Bridal Retail Company, LLC et al., Case No.: 17-18864-BKC-PGH

Statement from the Chapter 7 Trustee:
The Chapter 7 Trustee greatly regrets the upset that Alfred Angelo's July 14th bankruptcy filing has caused its customers. While we have been successful in obtaining customer records and delivering many dresses and accessories for customers all over the country, even after the bankruptcy filing date, it has now become apparent that the logistical and financial strain of fulfilling each and every open order makes continuing that course of action no longer possible.

Thus, to the extent any order has not been fully delivered to a customer, it shall have to remain unfilled. If you believe you are owed any money, please use the link below to complete a proof of claim. Please be advised that neither the Chapter 7 Trustee nor her counsel are authorized to provide legal advice to any affected customer regarding their purchase.

http://www.flsb.uscourts.gov/?page_id=1932

Message concerning the 341 Meeting of Creditors:
To all concerned: Pursuant to the Bankruptcy Code and Court Order, the Section 341 Meeting of Creditors of all of the Alfred Angelo bankruptcy debtors will be conducted on August 28, 2017 at 1:00 p.m. at the United States Bankruptcy Court for the Southern District of Florida, 1515 N Flagler Dr., 8th Floor, Court Room A, West Palm Beach, Florida 33401. Please be advised that Section 341 Meeting of Creditors will be conducted in the courtroom of the presiding judge which only seats 50 to 60 people, so seating will be limited. Pursuant to the local rules of the United States Bankruptcy Court for the Southern District of Florida, no cell phones or cameras will be allowed in the courtroom. The Section 341 Meeting of Creditors will be conducted by the Chapter 7 Trustee and her counsel. The Section 341 Meeting of Creditors is an opportunity for the Chapter 7 Trustee and her counsel, and other interested parties, to question an authorized representative of the Alfred Angelo bankruptcy debtors under oath concerning the pre-bankruptcy business affairs of the companies as well as questions about the assets and liabilities of each company. Within 10 days of the conclusion of the Section 341 Meeting of Creditors, the Chapter 7 Trustee will post on this website a pdf transcript of this meeting for view by any and all interested parties."

BBB offers the following general tips to customers who have outstanding orders:

Contact your credit card company- If your purchase was made using a credit card contact your credit card company and file a chargeback.

Gather your receipts and documents- This will help in preparation for any opportunities to obtain a resolution.

Contact third party retailers- If you made your purchase from a third party retailer look into their refund policy and contact them to see if they can help.

Be careful with discounts- Some Bridal stores are offering discounts to brides who have been affected by the Alfred Angelo closings. If you decide to take advantage of these discounts make sure you understand any applicable terms and policies, especially if you don't have time for errors and alterations.

Beware of online donations and crowdfunding pages- when unfortunate events occur, it opens the door to potential scammers who are looking to take advantage of the situation. Beware of any person who claims they can help you retrieve your dress from the store for a fee, or any crowdfunding pages looking to raise money for a dress they lost. You should only contact the bankrupcty trustee.