Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB has received a pattern of complaints alleging non delivery of products and only partial deliveries being received. Customers also allege pictures do not properly represent the clothing they have ordered and sizes are not accurate.
Customers also state they are unable to get in touch with the business by phone; Emails go unanswered; online chat system does not work; and when you call the automated message it says "we are not available right now".
Business responses to complaints filed through BBB state they have contacted the customer, however, the customer responds further indicating they have never heard from the business.
On September 1, 2015, the BBB sent a request to the business to address the above patterns and what actions the business has taken to help eliminate the causes of complaints.
As of today's date, the business has not responded to BBB.
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