Information and Alerts
Important Information
Advertising Review
In January 2021 the bureau contacted the company on two occasions concerning their advertising claim of a free fitness watch.
According to consumer complaints, the company states that after completing a survey they will receive a free FITMAX Fitness Watch + shipping and handling. The consumers' are then automatically enrolled into one of the companys' programs and charged a $59.95 for a "subscription payment" without the consumers' knowledge.
In addition in researching the company's address, it appears that the company is using an incorporation service address and does not have a physical presence within the state of Delaware. The BBB has NOT been able to determine where the company is conducting business.
According the BBB Code of Advertising Basic Principles: Advertisements should be truthful, sincere offers to sell. Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request. All advertising that may mislead or deceive consumers should be avoided.
Reason for Rating - Factors Lowered
Failure to respond to 4 complaint(s) filed against business
Reason for Rating - Factors Lowered
Advertising issues found by BBB
Service Area
- DE
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