Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Additional Information

Additional Information for Ice Machines Plus, Inc.

View full profile
Location of This Business
36 Holly Dr, Newington, CT 06111-2243
BBB File Opened:
2/4/2014
Years in Business:
17
Business Started:
1/10/2007
Business Incorporated:
5/29/2013
Accredited Since:
2/10/2014
Type of Entity:
Corporation
Business Management
  • Mr. Joseph A. Sullo, President/Treasurer
  • Mr. Michael R. Sullo, Vice President
  • Ms. Michele Girard, General Manager
Contact Information

Principal

  • Mr. Joseph A. Sullo, President/Treasurer

Customer Contact

  • Ms. Michele Girard, General Manager
Additional Contact Information

Fax Numbers

  • (860) 524-8771
    Primary Fax

Email Addresses

Serving Area

We service the following area(s): Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virgin Islands, Virginia, Washington, West Virginia, Wisconsin, Wyoming

  • AK
  • AL
  • AR
  • AS
  • AZ
  • CA
  • CO
  • CT
  • DC
  • DE
  • FL
  • GA
  • GU
  • HI
  • IA
  • ID
  • IL
  • IN
  • KS
  • KY
  • LA
  • MA
  • MD
  • ME
  • MI
  • MN
  • MO
  • MS
  • MT
  • NC
  • ND
  • NE
  • NH
  • NJ
  • NM
  • NV
  • NY
  • OH
  • OK
  • OR
  • PA
  • PR
  • RI
  • SC
  • SD
  • TN
  • TX
  • UT
  • VA
  • VI
  • VT
  • WA
  • WI
  • WV
  • WY
Products and Services
Commercial Ice Machines and Ice Maker Dispensers and a large variety of top quality commercial foodservice equipment and supplies.
Payment Methods
  • IceMachinesPlus.com accepts most major credit, debit, and prepaid cards:
    Visa |MasterCard | American Express | Discover
    Pay Pal
    Leasing Options
    Checks
Refund and Exchange Policy
  • Returns

    No returns will be accepted without written authorization from IceMachinesPlus.  Requests for a return must be made within three (3) days of receipt of your order.  Please contact IceMachinesPlus at 877-585-0759.

    If a return is authorized by IceMachinesPlus, the customer is subject to paying return freight and a minimum of 25 percent restocking fee on the item(s) being returned.  Original delivery freight paid (if any) is not refundable.

    All returns must be properly packed and shipped freight pre-paid back to an address provided by IceMachinesPlus.

    Returned item(s) must be in new, unused condition, and must be in original packaging or crates.  All returns will be inspected for damage or usage prior to issuance of credit or refund.

    You may return most new, unused items within 30 days of delivery for a full refund of purchase costs.  IceMachinesPlus will also pay the return shipping costs if the return is a result of our error (for example, if you received an incorrect or defective item, etc.).

    We will NOT accept returns for any used items.

    No credits or refunds will be processed until we have confirmation that the item has been received by us and is in unused and in new, sellable condition.  You should expect to receive your refund within 30 days of handing your item(s) to the return shipper.  In many cases you will receive the refund more quickly.  The time includes transit time back to us, time to process the return (including inspection), and the time it takes your bank to process the reimbursement.

    We will notify you via e-mail of your refund status once we’ve received and processed the returned item(s).

    Special order and custom order items cannot be returned.

    Unauthorized Returns

    If the customer returns any items without written authorization from IceMachinesPlus, the items will be returned to the customer.  Shipping and freight charges may be passed on to the customer.  No credit or refund will be issued on any items returned without prior authorization.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.