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Additional Information

Not BBB accredited

Additional Information for Excelerate Performance

View full profile
Location of This Business
12 Sycamore Way Units 1 and 2, Branford, CT 06405-6520
BBB File Opened:
11/19/2007
Years in Business:
21
Business Started:
9/16/2003
Business Incorporated:
8/26/2003
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity:
Limited Liability Company (LLC)
Alternate Business Name
  • Excelerate, LLC
Hours of Operation

Primary

M:
9:00 AM - 6:00 PM
T:
9:00 AM - 6:00 PM
W:
9:00 AM - 6:00 PM
Th:
9:00 AM - 6:00 PM
F:
9:00 AM - 6:00 PM
Sa:
Closed
Su:
Closed
Business Management
  • Mr. Joshua Lockwood, Owner
Contact Information

Principal

  • Mr. Joshua Lockwood, Owner

Customer Contact

  • Mr. Joshua Lockwood, Owner
Additional Contact Information

Fax Numbers

  • (203) 483-6104
    Primary Fax

Email Addresses

Products and Services
Brakes, Cooling, Drivetrain, Electronics, Engine, Exhaust, Exterior, Fluids, Forced Induction, Fuel & Ignition, Garage & Safety, Gauges, Intake, Interior, Shop Services, Suspension, Wheels & Tires
Payment Methods
  • VISA, MC, DISCOVER, Debit, Cash
Refund and Exchange Policy
  • Return for exchange or refund will be allowed only within 15 calendar days from the date of receipt of merchandise with no exception. All returns are subject to a 25% re-stocking fee plus any and all shipping charges. Canceled orders are also subject to a 10% fee. Original shipping and handling charges are not refundable. All authorized return merchandise must be new, unused, and in its original saleable packaging. No cancellations, refunds, or exchanges on special order items.

    Certain products are not intended for highway  use and are sold for show, race, or off-road use only. Please check your local, state, and federal laws regarding use of these products as we are not responsible for their use or any damage they may cause to any part, vehicle, person, or other entity.

    Parts warranty is based on and by the manufacturer. Warranty is void if there is any evidence of neglect, misuse, or abuse contributing to any failure.

    For a full description see here: https://store.excelerateperformance.com/return-policy

    Repair Work: We guarantee our workmanship for original equipment based repairs and service for 12 months or 12,000 miles, whichever comes first. Workmanship for performance based installations is guaranteed for 3 months or 3,000 miles, whichever comes first. The guarantee is valid ONLY if the vehicle is returned to our facility for repairs. The warranty/guarantee is void if there is any evidence of neglect, misuse, or abuse contributing to any failure. The parts warranty is based on and by the manufacturer.

    Certain products are not intended for highway  use and are sold for show, race, or off-road use only. Please check your local, state, and federal laws regarding use of these products as we are not responsible for their use or any damage they may cause to any part, vehicle, person, or other entity.
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