Additional Information for SolarPanelStore.com

• Mr. Tom Lindberg, Owner

Principal

• Mr. Tom Lindberg, Owner

Customer Contact

• Mr. Tom Lindberg, Owner

Western Colorado, National, International

• 1. Visa, MasterCard, Discover, American Express.
  2. PayPal.
  3. Bank Wire Transfer. Your bank may charge you up to $25.00 for this service. International wire transfer fees may be higher.
  4. ACH electronic check payment. Please first discuss eligibility with your solar specialist (there is an additional $10 fee for this service).
  5. Cash and/or Cashier's Check totaling less than $10,000. Please discuss first with your solar specialist and allow 7 to 10 business days for cashier’s check to clear. No Form 8300 necessary for one order less than $10,000.
  6. Personal or Business Check. Orders will be processed and shipped after the receipt and clearance of check by our bank. Allow 7 to 10 business days delay for clearance. SPS reserves the right to refuse this method of payment.
  7. Single Cashier's Check over $10,000. Cashier's Checks are considered a cash equivalent by the IRS. The issuing bank will require a Form 8300, which is a Report of Cash Payments to the Federal Government, requiring your Federal Tax ID. Orders will be processed and shipped after the receipt and clearance of the check by our bank. Allow 7 to 10 business days.
  8. Cash and/or Money Order and/or Cashier's Checks totaling more than $10,000. This type of payment, or combination of cash equivalents, requires that we submit the Form 8300 and we will need your Federal ID and contact information. Please allow 7 to 10 business days for any Cashier's Check to clear.
  

• Merchandise, except for products that were specially ordered and/or assembled for the customer, may be returned within 30 days of the receipt of the product. Before returning items, it is necessary to call and speak with your solar specialist to obtain an Return Merchandise Authorization (RMA) number for your return. Fill out a RMA Form (available from your solar specialist), once you have received your RMA number and been instructed where to return the item you are responsible for shipping charges back to that address. Once issued, RMA numbers are valid for 30 days from the date issued and items must be received in that time frame. Please reference this number in a clear location on the outside of the package when returning product. The Customer shall be responsible for the return of any unused product and agrees to use only reputable carriers capable of providing proof of delivery and insurance for the value of the shipment.

  You will receive a refund or credit towards your account, provided the merchandise is returned in the original packaging, in new and resalable condition with the original blank warranty cards, manuals, and all accessories. SPS requires at minimum 48 hours to inspect a returned item prior to issuing a refund or credit. If any component of the returned product is missing, the return procedure is breached and SPS may reject the return or may choose to impose additional charges for replacement of the missing component.

  A 15% restocking fee will be charged for all returns. Shipping charges are not refundable. Custom built items are non-returnable. Built to order and special order items are non-returnable. Shipping charges are not refundable.

• Facebook