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Additional Information

Not BBB accredited

Additional Information for Fort Collins Insured Shippers

View full profile
Location of This Business
Fort Collins, CO 80524
BBB File Opened:
10/17/2018
Business Management
  • Owner/ Manager
Contact Information

Principal

  • Owner/ Manager

Customer Contact

  • Owner/ Manager
Additional Contact Information

Email Addresses

Serving Area
  • 81641
Business Categories
Transportation

Alert

Based on a review of this business, Fort Collins Insured Shippers, is a shipping company.

On 10/18/2018 and 11/07/2018, BBB requested the following information from the business in order to clarify what programs and services this company offers to their customers:

•         Explanation of all the services they provide to the public.  In particular, an explanation of the shipping and transport services that they provide.
•         Copies of any refund or guarantee policies that the business uses.
•         Copies of company advertising, including marketing/promotional materials and/or solicitation pieces.
•         Samples of customer contracts, agreements or documents requiring customer signatures.
•         Fee schedules including an explanation how and when a customer is charged.
•         BBB understands licensing is required for this line of work, BBB asked the business to provide a copy of any and all applicable licenses.
•         Information concerning where the company is physically located and/or operating from, including addresses.  Currently, BBB has 1331 Red Cedar Cir, Fort Collins, CO 80524                  however, BBB does not know where they are actually located.
•         A list of any additional websites that the owner or the company operates or maintains.
•         The name and contact information for the owner and/or principal of the business.  This is because BBB does not currently have an individual within this business to send any complaints, customer reviews, or inquiries.

The business did not respond to BBB’s requests for this information.

Alert

BBB has received numerous phone inquiries about this company. BBB is requesting information from this company regarding their physical location and an explanation of services they provide to the public. On 11/18/2018 BBB spoke with a business occupying this address, and BBB found that Fort Collins insured Shippers did not share the space. On 11/19/2018 BBB was able to confirm with the owner of the building that Fort Collins Insured Shippers does not operate
from this location.

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