Sauna Supplies
Infrared Sauna RepairFind BBB Accredited Businesses in Sauna Supplies.
Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
On May 12, 2021, Better Business Bureau was alerted to a business operating as Infrared Sauna Repair, https://www.infraredsaunarepair.com/, in Denver, Colorado 80204. The business website states, “Infrared Sauna Repair provides mail-in component level repair services for out-of-warranty infrared sauna control systems and equipment. We're also your source for quality aftermarket electronic parts for most brands of infrared saunas. If your sauna is outside of its warranty period, or is not being properly supported by the original manufacturer, we're here to help!” Consumers allege ordering parts that are not delivered as promised and they are unable to contact a business representative to address their concerns.
The Colorado Secretary of State reports Infrared Sauna Repair is a licensed business in Colorado.
On May 12, 2021 and May 26, 2021, BBB reached out to Infrared Sauna Repair regarding the consumer complaints, but to date has not received a response.
Complaints can be filed with Better Business Bureau at www.bbb.org as well as with the Federal Trade Commission Consumer Protection at https://reportfraud.ftc.gov/#/.
Important Information
Reason for Rating - Factors Lowered
Length of time business has been operating
Reason for Rating - Factors Lowered
14 complaint(s) filed against business
Reason for Rating - Factors Lowered
Failure to respond to 14 complaint(s) filed against business
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